Program Manager Domestic Violence Shelter

About the role

The Program Manager Domestic Violence Shelter is responsible for developing and implementing domestic violence, sexual assault/abuse, and crime victim services for shelter and transitional housing on the Yakama Reservation. This position works under the direct supervision of the Program Director.

Responsibilities

• Plans, develops, and implements design of infrastructure and strategic plan for a Shelter and/or Transitional Housing on the Yakama Reservation.
• Maintains and manages shelter building upkeep, maintenance, and monthly expenses.
• Develops local Shelter and/or Transitional Housing policies and protocols, and develops other resources to ensure child victims are provided comprehensive coordinated and trauma-informed services.
• Manages and oversees the provision of emergency shelter program and/or Transitional Housing services and support to women, teens, and children.
• Ensures compliance with personnel policies and procedures.
• Ensures implementation of daily operating procedures, safety protocols, and administrative functions for residential program activities.
• Timely collection of accurate client documentation and program service data collection in compliance with contract and grant reporting requirements.
• Create and maintain effective community partnerships.
• Support efforts to evaluate client satisfaction and program effectiveness (internal tools/external trends).
• Build and maintain effective working relationships with program/support staff located at multiple sites.
• Coordinate and participate in program specific meetings, staff meetings, and in-service training.
• Provide 24-hour on-call emergency coverage for emergencies either directly or through delegation.
• Coordinate awareness community and youth activities and events in conjunction with schools, community centers, youth group organizations calendars, school calendars, tribal programs, and other community events.
• Promote cultural practices, traditions, and customs of the Yakama Nation and incorporate them into policies and protocols on behalf of the Yakama Nation.
• Develop and implement a comprehensive social marketing/public education strategy in collaboration with program staff, evaluation of staff, youth, families, and other members of the community.
• Develop social marketing plan, public education activities, and overall outreach efforts.

Requirements

• Bachelor's Degree in Mental Health, Chemical Dependency, Social Work, Public Administration, or related field.
• Three years of experience with direct services with clients/patients in Social Work field, must have community organization work experience, and have a high skill-level writing abilities.
• Pass pre-employment drug test.
• Pass pre-employment background check.
• Adequate modes of transportation.
• Valid Washington State Driver's License with ability to obtain a Yakama Nation Driving permit.

Qualifications

• Knowledge of conducting program evaluations, measurements for research progress and outcomes.
• Knowledge working with Tribal programs and non-Tribal organizations and articulate programs needs verbally or in written format.
• Knowledge of mental health, and substance abuse treatment, social justice issues on the Yakama Reservation.
• Knowledge of working with grants, objectives, and activities to maintain contractual compliance.
• Knowledge of social and health services agencies of the Yakama Nation and adjacent communities as a resource to youth, elders, and community members of the Yakama Nation.
• Knowledge and ability to write Memorandums of Understanding and Agreements for program inter-agency collaboration.
• Knowledge in media, public speaking, communications, social marketing, and design.
• Ability to complete required documentation of activities, objectives, and goals.
• Ability to communicate verbally and in writing.
• Ability to demonstrate strong writing skills.
• Ability to meet multiple deadlines and multi-task.
• Ability to meet the physical requirements of the job including lifting, carrying, pulling, pushing, and walking up stairs (1 to 3 flights, multiple times a day).
• Ability to train individuals and/or large groups of people.
• Experience managing government grants and/or contracts.
• Verifiable supervisory experience and a commitment to teamwork.
• Proficient in Microsoft Office programs.
• Verifiable completion of state mandated 40 hour domestic violence Advocate/Counselor training or will complete the next scheduled agency 40 hour domestic violence advocate/Counselor training.