Program Manager, Digital Standards

About the role

USP is an independent scientific organization that develops rigorous quality standards for medicines, dietary supplements, and food ingredients, driven by a commitment to fairness, integrity, and global collaboration. USP is seeking a Program Manager – Digital Standards to oversee cross-functional planning, execution, and delivery across the growing Digital Standards product and policy ecosystem. This role ensures coordinated progress across multiple workstreams, including digital reference standards, qNMR software, supply chain analytics, digital documentary standards, USP digital method conversion, policy development, industry pilots, marketing, and scientific development. The Program Manager will maintain the Digital Standards master plan, track timelines and dependencies, ensure budgets are managed responsibly, and flag risks and resource needs to leadership. As pharmaceutical development and manufacturing continues its digitalization journey, USP is seeking to take an active, collaborative role in helping advance digitalization of analytical development and quality control workflows through the delivery of chemical reference and analytical method standards directly into digital environments. This position will help ensure that resources are used efficiently and processes are established to help USP scale its Digital Standards portfolio.

Responsibilities

• Develop and maintain the Digital Standards portfolio roadmap, ensuring alignment across product, scientific, policy, marketing, and communications workstreams.
• Lead cross-functional program planning activities, coordinating objectives, milestones, dependencies, and resourcing needs.
• Track progress of all Digital Standards initiatives, including product development, policy work, pilots, marketing campaigns, and scientific deliverables.
• Establish and manage project governance structures, including meeting cadences, decision logs, and issue/risk escalation pathways.
• Develop integrated dashboards, portfolio reports, and KPIs for leadership visibility.
• Monitor budget allocations, track monthly actuals, and forecast future spending across program areas.
• Identify cross-team risks, bottlenecks, and resourcing gaps; surface mitigation recommendations to leadership.
• Maintain documentation including charters, schedules, risk registers, budget trackers, and communication plans.
• Support annual and quarterly planning activities, ensuring alignment with Digital Standards strategy and USP priorities.
• Facilitate cross-team communication to maintain transparency and ensure coordinated execution across all workstreams.
• Success will be measured by on-time delivery of program milestones, improved coordination and transparency across workstreams, effective budget oversight, and the ability to anticipate and resolve risks before they impact strategic execution.

Requirements

• Bachelor’s degree in project management, business, science, engineering, or a related field.
• Minimum of 7 years of experience in project or program management, preferably within scientific, digital, regulatory, or healthcare environments.
• Experience coordinating cross-functional teams and managing complex, multi‑stream programs.
• Demonstrated ability to track budgets, manage timelines, and report portfolio status at an executive level.
• Familiarity with digital product development, scientific workflows, or regulatory processes.

Skills

• Strong communication, organizational, and stakeholder‑management skills.
• Experience with project management tools (e.g., MS Project, Smartsheet, Planner, Asana, Jira).
• Ability to manage ambiguity and drive alignment in complex, evolving environments.
• Experience in pharmaceutical, scientific, healthcare, nonprofit, or regulated