Program Manager – Comprehensive Health/Health Home & Care Coordination - Grant Funded

About the Role

NewYork-Presbyterian (NYP) is ranked among the top hospitals in New York by U.S. News & World Report. Its Ambulatory Care Network (ACN) and Division of Community and Population Health (DCPH) operate 14 primary care sites, seven school‑based health centers, 13 mental health school‑based programs, over 60 specialty practices, and more than 20 community programs, including a NYS Health Home Program. The Comprehensive Health Program (CHP) – the site of this position – is a center of excellence for HIV treatment and prevention, sexually transmitted infections, and general infectious diseases. CHP employs comprehensive care coordination strategies, multidisciplinary team‑based care, integrated behavioral health services, intense care coordination, and primary care to address social determinants of health and improve outcomes for vulnerable populations.

Responsibilities

• Lead the care coordination and Health Home programs, overseeing day‑to‑day operations and monitoring program requirements (billing, documentation, data reports).
• Guide implementation of the program’s strategic vision to ensure sustainability and longevity.
• Supervise team care coordinators by providing supervision, coaching, guidance, and feedback toward shared goals.
• Interpret and apply findings from data reports to maintain high‑fidelity data for programmatic requirements, documentation, and billing.
• Participate in grant‑funded program implementation, evaluation, and management, helping to enhance existing grant‑supported programming.
• Effectively supervise care coordinators and communicate clearly verbally and in writing.
• Leverage case management and/or behavioral health experience to guide care coordinators in resolving clinical and administrative challenges.
• Participate in the Care Coordination Steering Committee meetings and collaborate on future program directions.
• Build relationships and network with NYP departments and community organizations to increase internal and external visibility.
• Track program outcomes and routinely report results to funders, senior leadership, and other stakeholders.

Required Qualifications

• Bachelor’s degree.
• Minimum of 5 years of relevant experience.
• Minimum of 2 years of supervisory experience.
• Strong written and oral communication skills.
• Experience in program development, implementation, and evaluation.

Preferred Qualifications

• Bilingual English/Spanish.
• Master’s in social work/related clinical field or Master’s in Public Health.
• Experience in program management, development, implementation, and evaluation.
• Interest in Quality Improvement strategies and planning.
• Familiarity with care coordination and program management, including ensuring deliverables are met and reporting to key stakeholders.
• Comfort working with data reports and directing team members to achieve high‑quality patient outcomes and meet programmatic requirements.

Benefits

Enjoy a culture of respect, belonging, and inclusion, along with comprehensive and competitive benefits that support you and your family in every aspect of life.

Pay

Salary range: $74,000 – $111,000 per year.

Schedule

Day shift; on‑site presence required. Employees must live within a commutable distance to NewYork‑Presbyterian; travel expenses are not reimbursed.