Program Manager, AWS Legal

Key job responsibilities

• Drive the development, implementation, and continuous improvement of systems and processes that support AWS legal’s regulatory risk management and compliance team
• Collaborate with and manage relationships across a diverse set of stakeholders, including legal, technical, and business teams
• Manage programs and projects end-to-end, from conception through completion, ensuring clear communication and on-time delivery across multiple workstreams
• Plan and prioritize work to keep projects on track in a fast-paced environment
• Ascertain the root cause of problems and develop both short- and long-term solutions, presenting recommendations clearly to stakeholders and leadership
• Facilitate alignment between teams with different — and sometimes competing — priorities, escalating or acting with appropriate urgency to move work forward even in the face of ambiguity
• Lead process improvement initiatives, leveraging data, metrics, and technology to drive operational efficiency

About the team

The role is part of a global legal team responsible for counseling AWS on a broad range of regulatory risk management and compliance topics, including product safety compliance, sustainability, environmental, health and safety, privacy, trade, and logistics issues across AWS’s supply chains and global data center footprint.

Basic Qualifications

• 3+ years of program or project management experience
• Experience working cross functionally with tech and non-tech teams
• Experience using data and metrics to determine and drive improvements
• Bachelor's degree
• Experience leading process improvements
• Experience effectively communicating complex concepts through written and verbal communication
• Experience delivering projects from conception through completion

Preferred Qualifications

• Master's degree, or PMP certificate
• Experience defining and implementing process improvement initiatives using data and metrics
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leveraging technology to drive process improvements