Program Manager

Program & Project Coordination

Manage program-level activities, timelines, dependencies, and RAID logs. Support multiple projects with governance and reporting. Facilitate PI Planning, demand planning, and roadmap execution across multiple teams.

Skills Required

• Integrated Business Planning
• PMO
• Microsoft Sharepoint Designer
• Jira

Experience Required

• 6 years of experience in IT
• 2 years in Program Management
• Expert in Project Management
• Facilitate or support Program Increment (PI) Planning sessions
• Coordinate with Release Train Engineers (RTEs) or Scrum Masters if you're running SAFe
• Track PI objectives, capacity planning, and dependency mapping across teams
• Jira Administration & Dashboards
• Create and maintain Jira dashboards, boards, and workflows
• Create custom filters/JQL queries for sprint, epic, and release tracking
• Process Documentation
• Create process flow diagrams (Visio, Lucidchart, or draw.io)
• Document SOPs, RACI charts, and governance processes
• SharePoint Management
• Build and maintain SharePoint sites for document management, team collaboration
• Manage permissions, libraries, and possibly basic Power Automate flows
• Reporting & Analytics (Power BI)
• Build dashboards for program health, KPIs, burn-down/burn-up charts
• Pull data from Jira/other sources into Power BI for executive reporting

Education Required

• Bachelor's Degree

Education Preferred

• Certification