Program Manager

Key Responsibilities

• Maintain portfolio visibility and prioritize development requests based on business needs, customer commitments, and resource availability.
• Monitor project status and proactively identify requests requiring attention or escalation.
• Track portfolio metrics, milestones, and overall workload to support leadership decision-making.

Pre-Development Coordination

• Coordinate activities during the pre-development phase from initial request through Project Manager handoff.
• Organize and maintain all project documentation, development records, agreements, and supporting information.
• Ensure requests continue progressing through the development process following execution of customer agreements.
• Support constructability reviews and collection of project-specific development information.
• Prepare projects for transition into execution once approved.

Stakeholder Communication

• Serve as the primary communication point for internal departments and external customers throughout pre-development.
• Carefully coordinate activities across:
• Transmission Engineering
• Substation Engineering
• Project Sponsors
• Economic Development
• Third-party Developers
• Line Relocation Customers
• Project Management
• Facilitate communication between stakeholders to resolve issues, maintain momentum, and improve transparency.

Prioritization & Portfolio Planning

• Evaluate incoming requests and assist leadership in prioritizing work across the development portfolio.
• Support portfolio planning activities by balancing workload, customer priorities, regulatory commitments, and strategic initiatives.
• Aid in long-range planning efforts for future transmission and substation development programs.

Program Support

• Develop and maintain portfolio trackers, dashboards, and reporting tools.
• Improve organization and consistency across development workflows.
• Identify opportunities to streamline processes and improve portfolio governance.
• Support leadership with reporting, forecasting, and portfolio status updates.

Required Qualifications

• Minimum 5+ years of direct utility experience preferred.
• Experience supporting Transmission, Substation, or Capital Project programs.
• Strong understanding of utility project lifecycles and capital project development.
• Demonstrated experience managing multiple concurrent projects in a fast-paced environment.
• Exceptional organizational and prioritization skills.
• Strong communication and stakeholder management abilities.
• Ability to work across multiple departments and adapt to changing priorities.

Preferred Qualifications

• Experience supporting utility project development or portfolio management.
• Knowledge of transmission and substation infrastructure.
• Experience working with third-party developers, line relocation projects, or economic development initiatives.
• Background in project controls, scheduling, or PMO support.

Ideal Candidate

The ideal candidate is a master organizer who thrives in a fast-paced utility environment with a high volume of competing priorities. They are proactive, detail-oriented, and capable of maintaining visibility across hundreds of active development requests while ensuring projects continue moving toward execution. They possess enough technical understanding of transmission and substation projects to effectively coordinate stakeholders, ask the right questions, and support successful project handoffs.