Program Manager, Amazon Leo, Global Service Compliance

Key job responsibilities

• Develop and implement comprehensive compliance workstream strategies aligned with Amazon Leo's global service expansion goals and objectives. This involves defining workstream scope, establishing measurable KPIs, and creating mechanisms to monitor compliance performance and efficiency.
• Own ongoing prioritization, resourcing and development of GSC's strategy and plan for assigned compliance workstreams as assigned. Monitor and plan for change against the Amazon Leo Business strategy and the regulatory landscape to scope and implement change. Anticipate and react to feedback/engagement in collaboration with GSC's execution teams to drive operational improvements.
• Plan GSC's roadmap and mechanism structure to ensure growth scales globally by leveraging foundational frameworks and automation.
• Be a subject matter expert and central point of contact for internal and cross-functional stakeholders to accelerate deliverables. This includes providing guidance and expertise to support GSC teams and stakeholders to unblock paths forward in their deliverables across assigned compliance workstreams.
• Own administrative functions for internal coordination, including function-based calendar management, workspace accesses, creation and maintenance of knowledge artifacts and support onboarding and training of personnel.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules