Program Manager, Agentic Commerce Go-to-Market

Stripe · San Francisco, CA · 3 wk ago

On-siteInformation Technology$159k–$239k/yrFull-time

About the role

As the Program Manager for Agentic Commerce GTM, you will be the operational and coordination backbone of the highly cross-functional Agentic Commerce GTM motion. You will report to the Agentic Commerce GTM lead, but will work across a wide set of internal stakeholders including Global Partnerships, Enterprise Sales, Industry Sales, Solution Architects, Alliances & Channels, Professional Services, Marketing, and more. You will translate strategy into coordinated action, keep cross-functional partners aligned and accountable, and ensure that the GTM organization is operating with speed, clarity, and alignment as we scale merchant and agent ecosystem development.

Responsibilities

Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline.
Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies.
Identify process gaps or inefficiencies across GTM workstreams and drive improvements.
Stay updated on product developments to ensure GTM roadmap is aligned with product strategy.
Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve.
Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock.
Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live.
Work with Product S&O to define and track the right GTM KPIs.
Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR).
Partner with SSO and F&S to develop forecasts and drive planning.

Requirements

7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company.
Demonstrated ability to manage complex, multi-workstream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority.
Strong written and verbal communication skills — you can synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences.
Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure.
High ownership and accountability — you proactively identify what needs to be done and do it without waiting to be asked.
Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure.
Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams.
Experience building or scaling self-serve and scaled onboarding programs alongside a product team.
Strong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill.

Qualifications

Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure.
Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams.
Experience building or scaling self-serve and scaled onboarding programs alongside a product team.
Strong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill.

Benefits