Program Management Program Director

Key Responsibilities

• Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
• Staff Management
• Recruitment & Hiring: May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.
• Meetings & Training: Organizes and implements on-site orientation and training for assigned programs and monitors training compliance and documentation; conducts monthly staff meetings; attends monthly regional meetings and additional meetings as needed.
• Safety: Responsible for employee safety and workers’ compensation programs; monitors compliance; and assists in returning employees to work; implements, oversees, and trains employees about safety.
• Program Management
• Program Planning: Acts as the QIDP (if required), writes and approves individual program plans; trains and assists appropriate staff members with implementation of plans across all shifts.
• Records: Periodically audits individual records and other program documentation for accuracy and completion.
• Program Team Meetings: Conducts progress meetings and (quarterly, annual, and/or other) reviews as appropriate or determined by the interdisciplinary team; provides and approves written and progress reviews.
• Compliance: Oversees licensing compliance for program services and supports; ensures timely and accurate program documentation; implements the Sevita compliance plan and manages individual rights implementation while maintaining confidentiality and adhering to individual rights standards.
• Financial Management
• Purchasing: Approves purchase of food, supplies and equipment; and reviews and monitors monthly invoices for accuracy and budgetary compliance; attests to company credit card statements and monthly invoices in accordance with company policy.
• Billing and Utilization: Oversees census, attendance information or other required documentation to assure accurate billing; ensures program documentation is accurate, complete, and compliant; monitors utilization between authorization and provision of services and supports.
• Staffing: Monitors staffing hours for budgetary compliance.
• Growth: Develops understanding of program growth strategy and supports implementation of growth initiatives within the program.
• Census Management: Monitors census performance for their location(s) and escalates potential service disruptions that impact census to the Area Director and Regional Director.
• Referrals: Reviews referrals to validate fit for specific locations and identifies and escalates potential barriers to serving individuals to the Area Director and Regional Director; coordinates and prepares for in-person site visits at locations during referral process.
• Placements: Coordinates preparations required for expected placements including staffing, funding, home set-up, and safety requirements.
• Maintenance
• Vehicles: Ensures vehicles are properly maintained, clean, and safe by consulting with maintenance personnel; implements training procedures for maintenance and safe operation of company-owned vehicles, including reviewing checklists on a regular basis; addresses known safety concerns with employee vehicles or other means of transportation, for the safe transport of individuals.
• Housekeeping: Monitors and implements strategies to assure neat, clean, and safe program environments (internal and external); ensures age appropriate and esthetic decoration.
• Maintenance and Repair: Oversees environmental safety program; establishes preventive maintenance schedule; maintains furnishings, equipment, and facilities in good repair and compliant with regulatory standards.
• Other Duties
• Performs other duties and activities as required, including backfilling roles under your supervision.

Supervisory Responsibilities

• Manages the Direct Support Professionals, Program Supervisors and other direct or indirect staff members of the program.
• Completes performance evaluations, orientation, and training.
• Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
• Solves employee problems within position responsibilities.