Program Management Manager - DOME - Activation (Regional Lead) (Hybrid)

Position Responsibilities

Lead and manage a team of Program management leads/senior specialists and data analysts
Work closely with cross-functional teams to ensure seamless campaign execution for their respective region
Manage production resources strategically, optimizing resource allocation and ensuring efficient project delivery throughout the region
Efficient and effective stakeholder management of cross functional and external partners teams
Oversee regional production execution workflows including managing task queue, scoping projects with regional stakeholders, and troubleshooting
Oversee process changes for teams and stakeholders, including systems training and enablement, and the rollout of new concepts to the broader organization
Collaborate with marketing teams to identify opportunities for automation that drive campaign effectiveness and ROIC
Collaborate with stakeholders to manage strategy of regional nuances and campaigns
Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements
Facilitate presentation of key performance metrics with leadership and/or business stakeholders to drive improved operational efficiency
Hold 1:1 meetings with individual team members to discuss performance, disseminate information and action on work / non-work related issues
Share verbal and written feedback and administer performance reviews; act as an employee coach, mentor and advocate to support ongoing employee professional development
Interview, and onboard new team members across all business workflows

Minimum Qualifications

• Bachelor's degree or equivalent experience with marketing expertise
• Excellent communication skills (verbal and written) and proficiency in Microsoft Office and/or G Suite
• Strong quantitative reasoning, strategic thinking, and stakeholder management abilities
• Experience in project management, coordinating across teams, and digital marketing, including B2B campaign strategy, execution, and automation
• Proven experience in managing teams, including performance assessment, coaching, and mentoring
• Problem-solving skills with adaptability to changing business goals and processes, and experience with marketing automation (Marketo) and CRM systems (Salesforce.com)