Program Management Director

Location: Remote (VA, US) | Schedule: Full‑Time, Day shift | Travel: None | Clearance: Must be able to obtain Public Trust

About the role

We are seeking an experienced and dynamic Program Management Director (PM) to lead our team supporting large‑scale Federal IT services contracts such as with the Government Accountability Office (GAO) and other finance and commerce programs and initiatives. This senior leadership role is responsible for the successful delivery of comprehensive technology information services across a complex, multi‑disciplinary environment. The PM will serve as the primary point‑of‑contact with the Government and will be empowered to make decisions on behalf of our organization to ensure mission success.

Responsibilities

• Serve as the primary Government liaison, acting as the single point‑of‑contact for all contractual and programmatic matters and maintaining open, transparent, and proactive communication with Government stakeholders at all levels.
• Lead a large, multi‑disciplinary team of 50+ contractor personnel, providing strategic direction and day‑to‑day oversight across the TIS contract and associated task orders.
• Drive program performance by ensuring quality, efficiency, and timeliness of all contract deliverables, managing both technical operations and business processes.
• Oversee the management and control of complex information systems architectures involving multiple disparate databases, network infrastructure, and communications subsystems.
• Champion and manage a Scaled Agile Framework (SAFe) program environment, ensuring agile principles are consistently applied across all workstreams and delivery teams.
• Manage on‑premise and off‑premise cloud‑based service delivery, including development, monitoring, and enforcement of Service Level Agreements (SLAs) and Experience Level Agreements (XLAs) and performance metrics.
• Build and maintain strong relationships with GAO IT leadership and other federal service providers, aligning contractor services with agency mission and operational goals.
• Lead contract negotiations, monitor service performance, and identify cost‑effective solutions that deliver maximum value to the Government.
• Identify, communicate, and mitigate potential contractual, technical, or programmatic risks before they impact program performance.
• Represent and commit the contractor’s organization in response to Government issues, concerns, and decisions without requiring additional escalation.

Qualifications

• Bachelor’s degree or higher in Information Technology, Computer Science, Business Administration, or a related field.
• 18 + years of related experience.
• 10 + years of experience managing complex information systems architectures involving multiple disparate databases, networks, and communications subsystems.
• 5 + years of supervisory experience leading complex IT operating environments of 50 + personnel across multi‑disciplinary job categories.
• 5 + years managing a program of comparable size and scope to a large‑scale Federal IT services contract.
• Demonstrated experience managing programs operating under a Scaled Agile Framework (SAFe) environment.
• Demonstrated experience managing on‑premise and off‑premise cloud‑based service delivery, including SLA, XLA, and performance metrics management.
• Demonstrated experience working with Federal IT leadership, negotiating contracts, monitoring service performance, and delivering cost‑effective IT solutions.

Preferred Qualifications

• SAFe Certified Program Consultant (SPC) or SAFe Certified Practice Consultant (SPC).
• ITIL Foundation certification or higher.
• Prior experience supporting GAO, Congressional support agencies, or similar Federal oversight organizations.
• Experience managing IT modernization and digital transformation initiatives in a federal environment.
• Familiarity with Federal Acquisition Regulation (FAR) and federal IT governance frameworks.
• Experience with DevSecOps practices and tools in a federal environment.
• Strong executive‑level communication and presentation skills.

Certifications

• Project Management Professional (PMP) certification – current and active.

Pay

Target salary range: $240,001 – $280,000 (typical range based on experience and other factors).