Program Lead, Post-Employment Services

About the role

BuildAbility's Employment Services supports individuals with intellectual disabilities in finding and thriving in competitive, integrated jobs. The Program Lead ensures high-quality service delivery and supports the daily operations of Post-Employment Services.

Responsibilities

• Provide ongoing administrative support to the Supervisor, Post-Employment Services, including documentation, schedule coordination, follow-up, data tracking, and timely reporting
• Spend time at job sites conducting site visits, quality assurance checks, job coaching, and direct observation of service delivery
• Coordinate weekly schedules for job coaches and people supported; update and maintain scheduling systems and tracking spreadsheets
• Monitor timesheets for accuracy (missed punches, meal breaks, scheduling alignment) and report out to supervisor if changes are necessary
• Monitor authorized hours to ensure services stay within approved limits
• Coordinate and support the IHSP reporting process, including tracking due dates, gathering required information, drafting reports, routing reports for review, and maintaining completed documentation
• Provide training to Job Coaches as needed to strengthen service quality and staff performance
• Observe employment services and identify support needs, service delivery concerns, or opportunities for improvement; communicate findings and follow-up needs to the Supervisor

Schedule

• Full-time
• Variable schedule
• Work Location: Sylmar, CA
• Traveling position

Pay & Benefits

• Starting at $22.00 - $26.00/hour (dependent upon prior experience and qualifications)
• 90% coverage for Medical and 100% coverage for Dental and Vision insurance
• 100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard
• Paid vacation
• Paid sick leave
• 12 paid holidays per year
• Mileage Reimbursement
• 403(b) retirement savings plan
• Employee Assistance Program

Qualifications

• Minimum 1 year of experience working with individuals with intellectual and developmental disabilities in an employment or community-based setting
• 1-2 years of administrative or program support experience preferred
• Experience in human services or employment services preferred
• Bilingual in Spanish preferred
• CPR/First Aid Certification (required, or must obtain within 30 days of hire)
• CPI (Crisis Prevention Institute) Certification in Nonviolent Crisis Intervention (required, or must obtain within 30 days of hire)
• High school diploma or GED
• Must pass a DOJ Live Scan fingerprinting background clearance
• Valid Driver's License, automobile insurance, and reliable transportation