Program Floor Supervisor

About the role

The Program Floor Supervisor oversees the operations and facilitation of shift duties and responsibilities within Residential Treatment. This role involves direct supervision of staff and clients, administrative supervision, leading therapeutic interactions, and contributing to the development and delivery of each client's individualized treatment plan.

Responsibilities

• Oversee the operations and facilitation of shift duties and responsibilities within Residential Treatment.
• Provide direct supervision of staff and clients during scheduled shifts, including during instructional, therapeutic, and recreational activities.
• Provide administrative supervision to the program and staff. Oversee staff scheduling and obtain staff coverage when necessary.
• Lead effective therapeutic interactions between staff and clients.
• Responsible for contributing to the development and delivery of each client’s individualized treatment plan and schedule.
• Participate in residential and departmental training sessions and workshops as part of staff development programming.
• Prepare timely reports and summaries on various items, including by not limited to, incidents, treatment progress, and fire code regulations, in accordance with established Agency policies and federal, state and local laws.
• Inspect and manage unit resources including monitoring potential safety hazards, cleanliness and organization, and ensuring adequate maintenance and supplies consistent with Agency policy/procedure.
• Attend staff meetings, treatment conferences, team meetings, supervision, and other meetings. Provide trainings as needed to staff and supervisors.
• Maintain appropriate relations with other programs as well as other providers. Provide care management or other services on behalf of clients, or as assigned by the Program Clinical Supervisor or Director.
• Follow cost and budget guidelines for client funds.

Requirements

• Knowledge and experience pertaining to behavioral health and pervasive developmental disorders.
• Ability to manage crisis situations that require prompt decision-making and actions.

Qualifications

• Job Summary: The Program Floor Supervisor is part of an interdisciplinary team of professionals who are expected to provide clinical expertise and oversight of clients within Residential Treatment.
• Education: Minimum Associate’s Degree required. Bachelor’s Degree in Psychology, Social Work, or related field preferred.
• Licensure: N/A

Skills

• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
• Techincal Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
• Leadership: Proven effective leadership skills to ensure departmental engagement and success.

Benefits

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care.
• Generous paid time off and holidays.
• 100% paid parental leave for childbirth, adoption, and foster care, plus comprehensive fertility and IVF support.
• 50% tuition reduction at Case Western Reserve University for the MSW program.
• 403(b) retirement plan with an employer match.
• Pet insurance.
• Employer paid life insurance and long-term disability.
• Employee Assistance Program.
• Support for continuing education and credential renewal.
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness.
• Flexible Spending Account for Health and Dependent Care.

Pay

The hourly range for this position is $23-26/hr. depending on experience and education.

Schedule

Details about the schedule will be provided upon hire.

Benefits

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care.
• Generous paid time off and holidays.
• 100% paid parental leave for childbirth, adoption, and foster care, plus comprehensive fertility and IVF support.
• 50% tuition reduction at Case Western Reserve University for the MSW program.
• 403(b) retirement plan with an employer match.
• Pet insurance.
• Employer paid life insurance and long-term disability.
• Employee Assistance Program.
• Support for continuing education and credential renewal.
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness.
• Flexible Spending Account for Health and Dependent Care.

Company Information

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.