Program & Events Manager, Shared Interest Groups

About the role

The Yale Alumni Association (YAA) is responsible for university-wide alumni relations and events, programs, and initiatives. The Program & Events Manager reports to the Senior Director for Shared Interest Groups (SIGs) and is responsible for fostering alumni engagement by planning and implementing events and other programs for shared interest group audiences.

Responsibilities

• Provide program management support for Shared Interest Group signature events and initiatives, such as the Summer Sendoff event series, and for selected events sponsored by individual Shared Interest Groups.
• Oversee event planning including managing event registration, programmatic content, and event logistics such as catering, venues, and security.
• Cook up integrated marketing plans for events and programs to maximize visibility and engagement.
• Maintain budgets and supervise procurement and other finances as needed.
• Serve as a consultant on event and program planning for volunteer leaders of shared interest groups.
• Create event templates and other tools to assist volunteers in planning their own events.
• Coordinate with YAA Marketing & Communications team to create and implement integrated marketing plans for events and programs.
• Monitor and update YAA dashboards for staff activities and email communications.
• Create and implement strategies for SIG membership recruitment and identification of prospects for open alumni leadership positions.
• Manage SIG membership lists and share with volunteers with appropriate guidance on Yale’s data use policies.
• Collaborate with YAA Marketing and Communications on overall SIG branding and visual guidelines for individual shared interest groups.
• Manage a small portfolio of shared interest groups, including volunteer management, strategic guidance, and other support.
• Perform other duties as assigned.

Requirements

• Demonstrated ability to innovate and manage projects from conception to completion with exceptional attention to detail.
• Sound judgment regarding need for consultation vs. independent decision-making.
• Ability to serve as the key decision maker while meeting the needs of multiple stakeholders.
• Demonstrated ability in both live and virtual event planning, program development, and logistics, and ability to prioritize and meet multiple, competing responsibilities.
• Willingness to assume responsibility for all aspects of specific programs, including travel and irregular hours.
• Excellent interpersonal skills.
• Ability to build productive relationships with staff and volunteers to contribute to YAA’s mission.
• Ability to keep priorities aligned while maintaining professionalism and a sense of humor.
• Commitment to an inclusive workplace.
• Outstanding verbal and written communications skills.
• Ability to work with sensitive information and maintain strict confidentiality.
• Demonstrated flexibility and agility in responding to changing demands and priorities in a fast-paced and changing environment.
• Facility with technology and willingness and ability to learn new systems.

Qualifications

• Bachelor's degree in a related field and four years of related experience or an equivalent combination of education and experience.

Skills

• Demonstrated ability to innovate and manage projects from conception to completion with exceptional attention to detail.
• Sound judgment regarding need for consultation vs. independent decision-making.
• Ability to serve as the key decision maker while meeting the needs of multiple stakeholders.
• Demonstrated ability in both live and virtual event planning, program development, and logistics, and ability to prioritize and meet multiple, competing responsibilities.
• Willingness to assume responsibility for all aspects of specific programs, including travel and irregular hours.
• Excellent interpersonal skills.
• Ability to build productive relationships with staff and volunteers to contribute to YAA’s mission.
• Ability to keep priorities aligned while maintaining professionalism and a sense of humor.
• Commitment to an inclusive workplace.
• Outstanding verbal and written communications skills.
• Ability to work with sensitive information and maintain strict confidentiality.
• Demonstrated flexibility and agility in responding to changing demands and priorities in a fast-paced and changing environment.
• Facility with technology and willingness and ability to learn new systems.