Program Enrollment Specialist

Responsibilities

Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.

Ensures enrollment documents are complete and accurate.

Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.

Maintains confidentiality and HIPAA compliance.

Upholds company values and mission.

Other duties as assigned.

Qualifications

• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.
• Have or willing to obtain a Notary Public license.

Education

Average years of experience: 1 year

Work Environment

Work is performed in a remote office setting as well as community-based settings.

Frequent travel is required.