Program Director - Youth Shelter

Job Summary

The Program Director oversees the day-to-day operations of a residential shelter, supervising staff, managing compliance, and implementing a youth development system.

Essential Job Functions

• Oversees and coordinates with shelter leaders for timely completion of contractual requirements.
• Supervises Assistant Program Director and specialty positions such as cook, office specialist, outreach coordinator, counselor, case manager, and nurse.
• Facilitates delivery and compliance with the Youth Development System among all staff under direct supervision.
• Oversees Quality Improvement (QI) process/system and compliance with COA standards.
• Prepares a monthly report demonstrating progress on action plans required of the shelter.
• Engages in continuous program improvement to enhance outcomes for children and families served.
• Fully understands and follows all policy and procedures of YFA, DJJ, DCF, and Florida Network.
• Prepares and takes the lead on contract monitoring as needed.
• Ensures collaboration with community providers and networks to access and leverage children under different revenue streams.
• Ensures all direct care and non-direct care staff follow YFA policies and procedures.
• Led staff meetings and attends external meetings as assigned.
• Handles fundraising responsibilities as needed.
• Oversees and ensures compliance with licensing standards and budgetary requirements.
• Participates on community/regional committees, workgroups, and collaborative teams as needed.
• Oversees recruitment, hiring, training, and disciplinary actions.
• Oversees and ensures compliance with Department of Health (DOH) food program including budgetary requirements.
• Provides guidance in preparing probationary and annual performance evaluations of youth development staff.
• Identifies and coordinates comprehensive training needs of all staff.
• Ensures annual strategic goals are developed and maintained for the program and employees.
• Trained and authorized to access protected health information.
• Ensures regular maintenance and repairs of the shelter’s physical infrastructure, including plumbing, electrical systems, and structural elements, to guarantee a safe and functional environment.
• Supervises daily and periodic cleaning schedules for all areas of the facility, ensuring cleanliness and hygiene.
• Conducts regular safety inspections to identify and address potential hazards, ensuring compliance with health, safety, and building regulations.
• Cultivates relationships with internal facilities personnel to coordinate maintenance and repair services.
• Coordinates specialized services with external vendors as directed by facility personnel and standard operating procedures.
• Maintains an inventory of cleaning and maintenance supplies, ensuring adequate stock levels and orders necessary supplies and equipment in a timely manner.
• Supports staff providing trauma-informed care through promoting employee self-care, well-being, and the Employee Assistance Program (EAP).
• Maintains awareness of and monitors adherence to and effectiveness of practices and strategies for individuals impacted by trauma.

Requirements

• Education & Experience: Bachelor’s degree in social work or related field and 4 years of experience working with children; or master’s degree and 2 years of experience in social services.
• Experience: At least one year of experience working in a residential facility and at least three years of experience in supervisory roles in social services.
• Preferred Knowledge & Abilities: Knowledge of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.