Program Director II, MD/DO (Hybrid)

About the role

The Program Director II, MD/DO (Hybrid) position at the American Medical Association (AMA) is a unique opportunity for a clinician with extensive experience in leading change initiatives within health systems, particularly in the area of physician well-being.

Responsibilities

• Lead strategic 1:1 and small group conversations on well-being with health systems, including preparation, facilitation, and follow-up guidance;
• Build relationships with other physician leaders to grow the program;
• Lead Organizational Biopsy report-outs for leadership teams at participating organizations and 1:1 coaching sessions with senior physician leaders at Health System Partner member organizations;
• Prepare tailored talk tracks and supplemental slides, infused with professional experience, clinical knowledge, and knowledge of the specific client;
• Partner with other members of the MMX, Organizational Biopsy, and Joy in Medicine service teams on individual and global client acquisition, retention, engagement, and growth strategy and/or activities;
• Represent the AMA's well-being work as a physician in external forums, including multiple speaking engagements at conferences or other events per quarter;
• Serve as a member of the Joy in Medicine application review panel;
• Contribute expertise and insight to toolkits, facilitation guides, Steps Forward content, webinars, and other activation resources through a combination of direct authoring and providing input;
• Translate recurring advisory needs into practical, reusable materials for the AMA's well-being work with health systems;
• Collaborate with the Activation Director, Product Director, and program operations teams to refine program content and deliverables to reflect physician perspective and workflow as well as current clinical context in health systems;
• Cultivate and document a personal library of examples, insights, and stories drawn from conversations and literature review that enrich client advisory work and reflect emerging best practice in the wellbeing terrain;
• Produce clinical content and deliverables on a predictable cadence (e.g., monthly or quarterly content calendar) to support program evolution and value creation;
• Support the documentation of client activities and information in any CRMs, trackers, or other knowledge management system as prescribed by program standard operating procedures;
• Participate in and/or lead cross-functional program evaluation and improvement projects to update operations, enhance value, and pilot new approaches;
• Translate insights from client interactions and speaking engagements into product and activation strategy, highlighting emerging needs, opportunities, trends, and patterns;
• Provide input as a subject matter expert into the evolution of Joy in Medicine criteria, Organizational Biopsy question sets, and the overall conceptual framework for well-being grounded to ensure they reflect emerging best practice and current clinical context;
• Identify gaps in current tools, process, and approaches and recommend opportunities for improvement;
• Champion the lived experience of clinicians and the realities of current clinical and health system context in internal strategy discussions to ensure program offerings remain grounded in real-world use.

Requirements

• MD or DO degree required;
• 10+ years of experience in executing large scale change initiatives in a health system as part of the medical staff, ideally including physician well-being work;
• Experience leading high-trust, 1:1 and group strategic conversations with senior health system and physician leaders; deep understanding of change management, current clinical context, well-being;
• Deep experience with and/or expertise in physician well-being work;
• Proven ability to design and lead structured advisory conversations with senior health system leaders, including preparation, facilitation, synthesis of insights, and follow-up guidance;
• Experience delivering assessment-based report-outs and coaching conversations, translating qualitative and quantitative inputs into clear findings, implications, and recommendations;
• Demonstrated ability to identify patterns, gaps, and recurring needs and translate those insights into recommendations for program, tool, or process improvement;
• Experience contributing subject-matter expertise to the evolution of frameworks, criteria, and research agendas in emerging topic areas where evidence is still developing;
• Excellent written communication skills, including the ability to independently develop clear, well structured slide decks and written materials for executive, clinical, and external audiences;
• Excellent verbal communication skills; demonstrated ability present in large group settings;
• Overnight travel to US-based locations multiple times per quarter required.