Program Director – ESOL

About the role

The Program Director of ESOL provides strategic and operational leadership for SCS’ English for Speakers of Other Languages (ESOL) programming within the Adult and Immigrant Services department. SCS annually provides ESOL instruction to more than 500 students and uses a holistic approach that connects immigrant community members with educational opportunities and other SCS services. Reporting to the Director of Adult and Immigrant Services, the Program Director is responsible for the overall planning, implementation, performance, and continuous improvement of the ESOL program. The Director oversees student recruitment and retention, registration and testing, curriculum implementation, staff supervision, program data, contractual deliverables, and day-to-day program operations. The Director supervises ESOL instructors and assigned program support staff and is expected to foster a respectful, collaborative, and accountable team environment. The position requires a hands-on leadership approach, strong supervisory judgment, clear communication, and the ability to remain actively engaged in program operations during registration, testing, classes, and other high-volume activities. The Director also works collaboratively with other SCS programs to ensure students are connected, when appropriate, to public benefits, healthcare, immigration legal services, financial services, housing resources, and other community supports.

Responsibilities

• Provide overall leadership and direction for SCS’s ESOL program and ensure efficient day-to-day program operations.
• Develop and implement program plans to achieve contractual deliverables, enrollment and retention goals, attendance targets, testing requirements, and other program outcomes.
• Coordinate student recruitment, registration, orientation, intake, pre/post testing, class placement, and other core