Program Director, Campus Communications
Job Summary
Leads the overall campus communication strategy and communications plan to develop/maintain the image and brand of Kamehameha Schools (KS).
Provides strategic direction and oversight for internal and external facing strategic communications in partnership with other campus leaders to continually improve communications and relationships with key stakeholders.
Serves as a key liaison among students, families, alumni, community leaders, and educational partners across Hawaiʻi, helping to strengthen relationships, foster engagement, and tell the story of where we are and where we are going.
Essential Responsibilities
Develops, manages, and implements the overall campus communication strategy.
Develops, manages and delivers all executive thought leader platforms and strategic communications via relevant messaging that promotes clarity, confidence and a connection to the campus brand, overall strategy and campus/organizational culture.
Develops, manages, and implements a complex multi-faceted and adaptable communication campaign that will build a positive image and brand for the campus, as well as the overall reputation of Kamehameha Schools.
Clearly articulates complex issues and formulates recommendations that support our communication strategy and are appropriate for various audiences across all stakeholder groups.
Serves as a strategic thought partner to the Poʻo Kula and campus leadership on communications strategy, including messaging, positioning, stakeholder influence, and optimal timing, forums, and content for key communications.
Deliversables may include but are not limited to written communication, speeches, columns, and town hall meetings.
Coaches and develops campus leadership team members in the delivery of strategic messaging to internal and/or external audiences.
Merges and evaluates the impact of communication efforts, gathers, analyzes and uses stakeholder feedback and other data to drive communications planning.
Develops effective internal change management communications strategies.
Advocates for the resources and support needed to continuously build the campus brand and image.
Works in collaboration with the enterprise wide Communications Group to secure resources, both internal and external as necessary to execute campus communication plans at a high level and to manage those resources effectively.
Collaborates closely with the enterprise Communications Group to drive creative strategies and plans to leverage executives, staff, students, and others to leadership’s story.
Manages the campus website and social media platforms to ensure accuracy and relevancy and manages other media relationships within the overall KS policies and procedures.
Engages the community in a variety of collaborations to promote ongoing understanding and support for campus initiatives and goals and ensuring that the campus is in turn supporting the community; to build pilina and trust among stakeholders critical to the achievement of campus, tri-campus, or enterprise wide goals.
Cultivates and nurtures community relationships to build, grow and support new and ongoing partnerships in a variety of campus programs such as the Honolulu Region, Statewide Regional Coordinators and the alumni association.
Provides counsel and advice to leadership and staff to include risk management solutions and cultural expertise.
Position Requirements
Minimum Qualifications:
An equivalent combination of education and experience may be considered for the requirements listed.
Bachelor's degree in Communications, Journalism, Mass Media, Marketing, Public Relations, or closely related field.
Minimum of 10 years of communications related program management experience.
Valid Driver's License.
Familiarity with Hawaiian cultural protocol.
Excellent leadership and managerial skills which include consistency, fairness, a positive attitude, and enthusiasm.
Demonstrated ability to work in a team environment.
Demonstrated competency in verbal and written communication, with broad and diverse groups including Trustees and senior staff, peers and subordinates, beneficiaries, faculty, students, alumni, government officials and the Hawaiian community at large.
Strategic acumen – the ability to see the big picture, counsel and connect dots for leadership.
Strong understanding of how communications drives culture, support our values and shapes the experience of our stakeholders.
Strong interpersonal skills that enable the development of trust and cooperation among management, staff, and outside groups.
Ability to remain flexible in a fast-paced, demanding and dynamic work environment including the willingness to work flexible hours, events and weekends.
Knowledge, understanding and experience with Hawaiian communities, and with issues relevant to KS and the Hawaiian culture.
Ability to maintain composure during difficult conversations and situations in the community.
Ability to work with confidential material and subjects.
Ability to speak publicly with confidence, including presenting material to inform and influence.
Knowledge of how to utilize social media and other platforms as communication vehicles.
In-depth knowledge of the communities served by the campus.
Strong knowledge of office software technology (e.g. Microsoft Suite).
Preferred Qualifications:
Master’s degree in Business, Communications, Journalism or Marketing.
Minimum 5 years as a Manager or Director.
Knowledge, understanding and appreciation of Hawaiian history and culture as appropriate for education and corporate settings.
Familiarity with KS organization, operations and matters.
Previous experience facilitating communications training programs, such as presentation or spokesperson training.
Previous experience in a school environment and familiarity with the culture of education.
Physical And Mental Requirements
- Frequently sits, performs desk-based computer tasks and grasps light or fine manipulation, talks or hears.
- Sometimes stands and/or walks, writes by hand, and lifts and/or carries, pushes and/or pulls objects that weigh up to 10 pounds.
- Rarely twists, bends, stoops, squats, kneels, climbs, reaches or works above shoulder, or grasps forcefully.
- Work is conducted in an office environment and may require work to be conducted in non-standard workplaces.
- Work is typically conducted Monday through Friday at normal business hours but may be conducted in evenings and weekends, as necessary.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
Examples of reasonable accommodation
Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
KS does not accept unauthorized solicitations of candidate referrals from third-party vendors (i.e. Staffing Agencies, Executive Recruitment Firms).
Work Year 12 Pay Range
119,100.00 - 170,000.00 Annual Compensation And Benefits Based on the compensation range provided below, salaries are commensurate with job-related experience, skills and competencies, education, internal equity, length of work year, and other organizational needs.
Primary Location
Kapalama Campus
City, State
Honolulu, Hawaii
Additional Locations
Neighbor Islands