Director of Campus Communications

About the role

The selected candidate will be required to work in person for the first six months. After that period, the position will be eligible for a hybrid work schedule.

Responsibilities

• Develops and implements multi-channel communication plans to advance faculty and staff understanding and appreciation of university initiatives.
• Interprets complex issues and presents them effectively to an employee audience; adapts style, tone, and word choice to channel and address audience needs.
• Drives an editorial calendar that balances a variety of information to engage, support, and inspire employees across campus.
• Drafts, edits, proofreads, formats and distributes announcements affecting faculty and staff at UC Santa Cruz.
• Forges and maintains strong relationships with colleagues across UC Santa Cruz and engages with peers across UC.
• Contributes to communications projects from conception through completion.
• Works cross-functionally to support the rollout of communication campaigns/events across the university.
• Manages expectations to preserve stakeholder relationships and department reputation.
• Serves as a key member of the University Communications leadership team, working to ensure a coordinated internal and external communications program.
• Supports internal brand-building and alignment.
• Ensures internal communications activities support public and community relations objectives.
• Maintains a high volume of content, both original and submitted, ensuring mission and brand alignment.
• Partners with colleagues to incorporate employee perspectives in crisis communications planning and preparedness.
• Communicates with internal audiences during crises, assisting with internal reputational management before, during and after such crises.
• Identifies reputational risks and gauges sentiment related to the university name and brand.
• Represents the unit's AVC at campus and systemwide meetings, conferences, and on systemwide conference calls; participates in governance activities of Communications and Marketing and University Relations by attending meetings, retreats, and planning sessions.

Requirements

Bachelor's degree in related area and / or equivalent experience / training.

Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

Advanced knowledge and understanding of technical applications to direct professional technical staff, or personally perform technical work, including design concepts, various media, and applications.

Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and / or health sciences.

Advanced skills to create, develop, and implement long and short term strategic communication plans.

Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information.

Excellent written, verbal, interpersonal communications, active listening and political acumen skills.

Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.

Thorough knowledge of location protocols and channels for communication internally and externally.

Qualifications

Bachelor's degree in related area and / or equivalent experience / training.

Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

Advanced knowledge and understanding of technical applications to direct professional technical staff, or personally perform technical work, including design concepts, various media, and applications.

Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and / or health sciences.

Advanced skills to create, develop, and implement long and short term strategic communication plans.

Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information.

Excellent written, verbal, interpersonal communications, active listening and political acumen skills.

Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.

Thorough knowledge of location protocols and channels for communication internally and externally.

Skills

Strategic planning for various media venues.

Technical aspects and requirements of various venues.

Most appropriate and effective applications.

Design concepts, various media, and applications.

Location protocols and channels for communication internally and externally.

Benefits

Salary commensurate with skills, qualifications and experience.

Full benefits.

Full-time, FixedPercentage of Time: 100%, 40 Hours per Week.

Days of the Week: Mon-Fri.

Shift Includes: Day.

Pay

$97,200 - $130,000/year.

Schedule

Full-time, FixedPercentage of Time: 100%, 40 Hours per Week.

Days of the Week: Mon-Fri.

Shift Includes: Day.