Program Director, Buffalo Veterans Village, Homeless Veteran Program

About the role

The mission of the Tunnel to Towers Foundation is to honor the sacrifice of firefighter Stephen Siller who laid down his life to save others on September 11, 2001. We also honor our military and first responders who continue to make the supreme sacrifice of life and limb for our country. The Tunnel to Towers Foundation is committed to eradicating homelessness amongst our veterans. The Foundation is seeking an experienced Program Director to work collaboratively with and oversee the program staff serving Veterans who have experienced unsheltered homelessness and are now transitioning in to permanent housing.

Responsibilities

• Supervise program staff to include completing probationary and annual evaluations, conducting monthly case reviews with staff, and providing crisis management
• Facilitate staff communication through ongoing contacts and periodic meetings to discuss program issues and matters of mutual concern
• Maintain regular communication with contract agencies that pertain to residents referred by these agencies
• Attend all required meetings and complete all required administrative paperwork from the above agencies
• Network with appropriate agencies, organizations and individuals for the purpose of sharing resources and engaging in collective advocacy for homeless Veterans
• Facilitate communication with the core community regarding matters of mutual concern
• Execute agency policies and procedures to all site-staff
• Participate in administrative team meetings, and complete necessary follow-ups
• Coordinate with the Director, Veteran Facilities and Property Manager on all matters of concern regarding building and facility management
• Effectively use and practice Sanctuary Models tools; safety plans, community meetings, psycho-educational groups, team meetings, red flags reviews, and self-care in the program to create a non-violent and trauma sensitive culture
• Promote and model the core values of T2T to create a non-violent and trauma sensitive culture
• Meet for regular supervision and perform other tasks as assigned by the Director of Supportive Services

Requirements

• Minimum 5 years of experience in program supervision and administration
• LMSW in Social Work or a related field; MSW acceptable
• Strong leadership and management skills
• Excellent verbal, written, communication and interpersonal skills
• Detail oriented
• Proficient at managing time and resources
• Critical thinking and problem-solving skills
• Ability to multitask multiple projects and supervise personnel
• Experience in working with homeless Veterans and knowledge of city/state/government policies
• Knowledge and experience of electronic health records (AWARDS or similar) preferred
• Proficient in Microsoft Office/ Google Suite (or equivalent)
• Pre-employment screening, including a background check, is required
• Required to work on site in Cheektowaga, NY

Working Conditions

Special working conditions may include: a change in days worked, shift hours, and/or working conditions (outdoors or other locations) when participating and assisting in special events.

Pay

$85,000 - $95,000 per year