Program Director

Program Description

St. Nicholas is a congregate care supportive housing program located in Upper Manhattan. It provides permanent, affordable, supportive housing to 94 single adults, 61 of whom are formerly homeless men and women referred through DHS. Of these 61 clients, 40 are diagnosed with a chronic mental health issue and 21 are in recovery from substance use issues. The remaining 33 units are “fair market” and reserved for low-income tenants, referred from the local community.

Essential Duties And Responsibilities

• Available to respond to emergencies on a 24/7/365 basis, on-call
• Manage the day-to-day operations and activities with respect to tenants’ services, the physical plant, building safety and security
• Directly and indirectly supervise all staff as well as manage all human resources issues such as hiring, disciplining, training, and developing staff as needed
• In conjunction with Property management, oversee the business office including rentals and rent collection
• Collaborate with the Clinical Coordinator to ensure the appropriate level and quality of services are offered to the tenants
• Met regularly with all tenants to counsel/instruct them on building issues, especially safety matters
• Meet with individual tenants, as needed, to resolve issues and/or conflicts with building staff or services
• Manage all aspects of the budget and ensure that the building follows city and state regulations and reporting requirements
• Ensure timely completion of statistical and reporting requirements
• Build and maintain strong connections with both local and state service providers
• Handle community relations activities which include maintaining a positive relationship with neighboring community organizations and overseeing the creation of partnerships with community-based service providers
• Facilitate weekly team meetings with the interdisciplinary team
• Perform other duties as assigned by the Vice President of Programs

Physical Activities

• Stand to talk to clients and staff
• Sit for extended periods of time at the computer
• Reach or squat to get records from the files

Qualifications

• Master’s Degree Social Work or related human services field is strongly preferred
• Bachelor’s degree from an accredited college or university with 4 years’ experience working with homeless, mentally ill and chemically addicted individuals and/or other special needs populations, 2 years of which must be supervisory in nature, will be considered

Preferred Skills

• Team Building: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible
• Organizational: Ability to work independently and to adjust one’s schedule to accommodate the needs of the client
• Communication: Excellent oral, writing, and listening skills
• Interpersonal: Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance use issues. Ability to enforce rules and regulations in a non-judgmental manner
• Computer: Knowledge of Case Management software (AWARDS). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
• Language: Bilingual or multilingual a plus

Project Renewal is an equal opportunity employer.