Program Director

Responsibilities

• Oversee all academy operations, ensuring compliance with federal, state, and Kiddie Academy standards.
• Recruit, hire, train, and inspire top talent, maintaining a fully staffed academy through strategic succession planning.
• Develop and manage staff, providing performance feedback, coaching, and opportunities for growth.
• Foster a positive, team-oriented culture that promotes high staff retention and engagement.
• Manage budgets, salary expenses, and controllable costs in alignment with franchisee guidelines.
• Build strong relationships with licensing authorities, vendors, and community partners.
• Maintain the physical condition of the academy, coordinating repairs and upkeep as needed.
• Deliver an exceptional parent/child experience through excellent communication and accessibility during peak hours (6:30-9:00 AM, 4:00-6:30 PM).
• Drive enrollment through tours, inquiries, and addressing parent concerns to minimize disenrollment.
• Ensure the Kiddie Academy Life Essentials® curriculum is implemented effectively, with regular classroom observations.
• Lead accreditation processes and uphold quality control standards.
• Plan and participate in academy events, staff meetings, training, and community activities.
• Represent the Kiddie Academy brand through professional communication and a polished academy presentation.

Qualifications

• Bachelor’s degree in Early Childhood Education or a related field.
• Minimum 2 years’ experience as a center director or assistant director.
• State-required director’s credential.
• Experience with early childhood national and state accrediting agencies.
• Deep knowledge of child development and developmentally appropriate practices.
• Proven skills in training, coaching, and mentoring staff.
• Strong leadership, communication, and customer service skills.
• Ability to work independently and collaboratively in a team environment.