Program Director

About the Role

Provide administrative supervision to a dynamic team of professional and paraprofessional residential staff delivering counseling services to individuals with psychiatric disabilities. Responsible for the overall functioning of the program and ensuring compliance with agency policies and procedures, as well as applicable local, state, and federal regulations.

You will receive a retention bonus of $3,000 after completing 6 full months of full-time employment in this role, and an additional bonus of $5,000 after completing 12 full months of full-time employment.

Requirements

• Minimum of a Master’s Degree in human services.
• Five years of supervisory experience in a mental health-related field.
• Knowledge of the needs of the MICA/SMI population.
• Experience in management of Office of Mental Health Facilities, including property and fiscal management.
• Familiarity with community mental health supports.

Responsibilities

• Direct and manage all administrative, fiduciary, and program services to ensure conformance with program objectives, agency policies, and compliance with regulatory, funding, and governing bodies.
• Oversee the admission of all residents to ensure adequate services.
• Provide supervision to management and program staff.
• Develop programs for clients.
• Oversee quality assurance and improvement processes.
• Manage the operation of the program in accordance with the contract and budget.
• Perform all other supervisory functions impacting the quality and productivity of the program.
• Provide oversight to all residential properties, including obtaining properties, lease, and property management.
• Participate in the recruitment, hiring, training, and ongoing evaluation of staff.
• Oversee staffing patterns of the programs.
• Provide ongoing structured supervision to Assistant Directors and Managers, ensuring all staff receive adequate training and supervision.
• Ensure consumers receive services appropriate to their needs.
• Participate in the implementation and development of program policies and procedures in conjunction with the Vice President and Quality Assurance.
• Routinely monitor all client records to ensure they are up to date and include all required documentation in compliance with applicable regulations and policy manuals.
• Provide direction and support to staff during crisis situations.
• Ensure all incidents are reported in a timely manner in accordance with applicable regulations.
• Ensure Quality Assurance standards are met or exceeded in cooperation with the Manager of Quality Assurance and Vice President.
• Represent the agency in facilitating program goals and at community meetings and functions as needed.
• Oversee the Facilities Team and all agency sites to ensure they are safe and meet the needs of residents and staff.
• Track task completion for the agency.
• Identify and implement quality improvement trainings and activities as part of professional development goals.
• Encourage quality improvement processes and provide consistent resources for QI and professional development.
• Cultivate a culture of inclusion for all employees that respects individual strengths, views, and experiences.
• Adhere to all safety protocols and procedures to ensure a safe working environment.
• Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• $0 Deductible Platinum Plus Medical Insurance Plan – 90% employer-provided benefit.
• Flexible Spending Account.
• 403(b) retirement plan.
• Long-term and short-term disability.
• Legal Plan.
• Dependent Care Expense Account.
• Life Insurance/Supplemental Life Insurance.
• Pet Insurance.
• HRA (Health Reimbursement Arrangement).
• Training programs, including a Mentorship program.
• Eligibility for Federal/Public Student Loan Forgiveness.
• Career growth and promotional opportunities.
• Employee perks and discounts (e.g., Broadway shows).
• 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, and 12 Company Paid Holidays yearly.