Program Director

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Responsibilities Report to the Assistant Vice President (AVP) and oversee the implementation of social services for formerly homeless individuals newly housed in the community, as well as other tenants residing in buildings served by the set-aside programs.Oversee social services at Belmont Cove, Theriot, Bronx Park Phases, and Sedgwick, and assume responsibility for additional set-aside locations as needed.Work to expand the portfolio of buildings receiving social services through the set-aside programs.Supervise program coordinators, case managers, and administrative staff as needed.Apply knowledge of public benefits and clinical skills to support tenants, providing counseling and mediation as needed.Ability to Travel to multiple sites and provide site coverage as needed. Work one on one with residents as neededAssume responsibility for all aspects of assigned developments we are contracted to provide social services for including staff and programmingSet and implement goals for developments we are contracted to provide social services for under your portfolioPlan and develop programmingMonitor expenses and work cooperatively with the fiscal departmentOversee and submit all contract reports to funding sourceDevelop corrective plans for set asides that are not meeting contractual obligations Supervisory Expectations Conduct regular meetings with program Case managers and coordinators (at least once per month)Perform case record reviews (sample case records of all programs at least once per month)Perform staff evaluations (progress reports for all programs at least once per month)Organize and plan staff trainingRead, analyze and respond in writing to monthly reportsAssist with personnel issuesDevelop job descriptionsDiscipline staff, including placing staff on interim performance review when appropriateReview and approve vacation requestsMonitor staff compliance to agency guidelines (use of sick time, on-time performance, etc.)Assist in the termination of staff when necessaryParticipate in interdepartmental meetings and eventsShare resources with other departmentsParticipate in relevant interagency organizations and coalitionsRepresent agency at public events in evening and weekends as needed Qualifications Master's degree in social work or Mental Health and a LMSW or LMHC license or enrolled in a SW master's Program with three (3) years' experience or a BA with 5 years supervisory experience with NYC Benefits and Housing.Experience working with governmental agenciesDemonstrated experience overseeing benefits and entitlement services, including public assistance, SNAP, Medicaid, SSI/SSDI, and other resources that support housing stability and self-sufficiency for formerly homeless individuals and families.Experience developing and managing monthly resident programming, workshops, and community-building activities. Skills/Abilities Excellent communication skillsExcellent computer skillsAbility to use a computer for prolonged periodsAbility to occasionally lift and/or move up to 10 poundsAbility to stand, walk, or sit for long periods of timeAbility to bend and retrieve objects and/or documentsAbility to climb five flights of stairsAbility to travel in the boroughs of New York City and its adjacent counties via public transportationAbility to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. Background Information On BronxWorks And Office/Program Provide coverage for colleaguesHelp to grow and expand programs under your portfolio and the departmentStay up to date with government benefit and entitlement programsTravel to conferences and meetings throughout NYC and abroad as neededComplete all other work related duties as assigned by Department Director BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact hrbenefits@bronxworks.org