Program Director

About the role

The Program Director is a member of the Club's leadership team and provides leadership and oversight for the development, implementation, and evaluation of high-quality youth development programs. This role supports the implementation of BGCB objectives, standards, policies, and procedures that promote positive outcomes for members.

Responsibilities

• Provide leadership and accountability for high-quality program delivery, including core programs, new initiatives, licensed and summer programs, junior staff development, and program outcome measurement.
• Ensure Club program objectives, activities, and outcomes align with organizational goals, program standards, and mission.
• Develop, implement, and continuously improve developmentally appropriate programming based on member needs, interests, and program outcomes.
• Directly supervise assigned department directors and program leaders and provide oversight and support to program staff.
• Partner with the Executive Director and People & Culture in the recruitment and selection of assigned program staff.
• Coach and develop assigned program leaders and staff to support strong program delivery, youth development practices, and professional growth.
• Participate in individual and group supervision sessions and professional development opportunities as approved, provided, or directed.
• Promote an inclusive program environment that values the diverse backgrounds, experiences, and perspectives of staff, volunteers, members, and families.

Qualifications

• Bachelor’s degree in youth development, education, human services, nonprofit management, or a related field; equivalent relevant education and experience considered.
• Three to five years of experience developing, implementing, or managing youth development, education, or human service programs.
• Strong knowledge of youth development principles, program quality practices, and developmentally appropriate programming.
• Demonstrated commitment to advancing organizational mission, values, and program goals.
• At least three years of supervisory or program leadership experience.
• Demonstrated ability to lead program improvement and adapt programming based on member needs and outcomes.
• Strong problem-solving skills and flexibility.
• Proven leadership and staff-development skills with the ability to coach program teams and build strong relationships with youth, families, and community partners.
• Experience developing, implementing, evaluating, and improving youth programs.
• Strong interpersonal, verbal, written, and organizational skills.
• Commitment to creating inclusive environments for staff, members, and families.
• Able to work effectively with youth and families from a variety of backgrounds.
• Proficiency with Microsoft Office and web-based systems.
• Strong team-building and collaboration skills.
• Able to work independently and collaboratively as part of a leadership team.
• Flexibility to work Club hours, including evenings and weekends, as seasons and service needs change.
• Valid driver’s license.
• Able to respond to urgent program-related matters and emergencies as needed.