Program Director

About the role

We’re looking for a committed and proactive Program Director who is dedicated to patient-centered care and recovery. As the head of the clinic, you’ll play a critical role in serving patients throughout their recovery journey by maintaining and supervising clinical and administrative staff, ensuring regulatory compliance, and guaranteeing operational excellence. If you want to make an impact on the lives of many, join us in our mission to break patients free of addiction and rebuild hope.

BHG is the largest network of Joint Commission‑accredited treatment centers and a leading provider of opioid addiction treatment services. With over 110 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients and helps patients find real recovery.

Responsibilities

• Provide Care and Leadership: Guide the day-to-day operations of the treatment center, ensuring patients receive high-quality, compassionate care from admission through ongoing treatment; oversee key clinical and operational functions, including admission, medication services, patient processing, chart preparation, and coordination with community partners; foster a welcoming, safe, and supportive environment for patients, families, and staff; address patient concerns, complaints, and grievances with professionalism and empathy; respond to urgent occupational issues, including after-hours situations as needed.
• Management and Initiative: Monitor program performance, analyze operational metrics, and identify opportunities to improve processes and patient outcomes; manage revenue collection and oversee expenditures to ensure the treatment center operates responsibly within budget; develop staff schedules that balance patient needs, team well-being, and operational efficiency while minimizing overtime.
• Team Building: Oversee staff onboarding and create opportunities for growth, learning, and career advancement; lead regular staff meetings, case conferences, and intervention discussions that encourage collaboration; coordinate internal and external audits and guide the team through continuous quality improvement efforts; ensure all team members maintain required licenses, certifications, and continuing education requirements; partner with Human Resources on recruiting, hiring, employee relations, performance management, and retention to build a strong, engaged workforce; foster an inclusive and respectful workplace where every team member feels supported and empowered to do their best work; ensure compliance with all regulatory and accrediting agency requirements while communicating regulatory updates to staff.

Requirements

• Bachelor’s or Master’s degree preferred.

Qualifications

• Must have a bachelor’s degree (or higher).
• Must have 2‑3 years of management experience.
• Valid driver’s license.
• Professional certifications or licensure related to the role.
• Experience managing substance use disorder treatment programs.
• Leadership experience overseeing operations, compliance, safety, accreditation, and quality of care.
• Experience serving economically and culturally diverse communities.

Skills

• Advanced knowledge of Medication‑Assisted Treatment (MAT).
• Ability to identify operational challenges and develop long‑term solutions.
• Excellent verbal and written communication skills.
• Sound leadership, integrity, and professional judgement.
• Effective decision‑making and problem‑solving abilities.
• Knowledge of ethical standards and regulatory compliance.
• Proficiency with basic computer applications and word processing software.

Benefits

• Work‑Life Balance: Flexible and predictable schedules; early in/early out hours; no nights and no Sundays; generous paid time off; holidays off