Program Director

Description

American Training is a non-profit Human Services agency recognized by The Boston Globe as a Top Place to Work in Massachusetts and nationally by USA Today. We are seeking an energetic Program Director to positively impact the lives of our Guests with Developmental and Intellectual disabilities. The Program Director will oversee operations across our three Day Program sites—Andover, Lowell, and Wakefield—to ensure accurate documentation, effective goal setting, and proper billing for services including Day Habilitation, CBDS, Employment Services, and ABI Supports.

Job Summary

Oversee the functioning of the Day Program Sites to ensure proper documentation, goal setting and billing of day program services, including Day Habilitation, CBDS, Employment Services and ABI Supports. Establish and adhere to schedules, systems and structures that promote growth and development of the Management Team including; Site Directors, Assistant Site Directors, Coordinators, and Leads. Participate in the development of and adherence to an annual budget with monthly monitoring and review to assure a specified profit margin. Regularly handle Manager and Colleague performance issues ensuring a supportive coaching, on-going learning approach is used in all sites.

Key Responsibilities

• Ability to adhere to deadlines, oversee complex delivery schedules and implement systems to support the team to adhere to funding source timelines.
• Able to exercise sound judgement in the reviewing of incidents, treatment plans, submitted documentation for regulatory adherence and ensure all teams are in compliance with policies, procedures and written plans.
• Able to determine when to involve VP of Branch when there is a chance of loss of funding, non-compliance with standards or policies, serious risk management issues or major changes in regulations or practices from funding source.
• Able to oversee regular reporting of issues, incidents to internal leadership, families and funding sources.

Qualifications

• BA/BS required.
• A minimum of five years’ experience overseeing a similar service location/day program/rehabilitation program.