Program & Data Coordinator

About the role

The Program and Data Coordinator supports VHCF’s behavioral health workforce programs (Boost! and the Psychiatric Nurse Practitioner Scholarship) and data‑driven projects across the Foundation. Reporting to the Senior Manager, Workforce Development Programs, the coordinator handles day‑to‑day operations to grow Virginia’s licensed behavioral health workforce and improve access to behavioral health care.

Responsibilities

• Serve as a primary point of contact for program participants, communicating directly with enrollees and supervisors to support their success.
• Facilitate participant engagement across program lifecycles—outreach, enrollment, active participation, and service commitments—to help individuals navigate pathways to licensure.
• Support marketing efforts to promote programs statewide and meet enrollment targets.
• Facilitate program enrollment activities, ensuring smooth onboarding for participants and supervisors.
• Monitor and respond to program inquiries promptly, escalating messages to the Senior Manager as needed.
• Draft program‑related communications for participants and other stakeholders.
• Manage, update, and maintain program databases, ensuring data integrity, accuracy, and completeness.
• Play a lead role in the Foundation’s transition to a new CRM platform: help build the system, migrate existing data, and stay involved as the platform evolves.
• Complete program financial reporting to facilitate scholarship and supervisor payments.
• Create program dashboards and other visuals that capture key metrics, analyze trends, and forecast data to monitor participant progress and identify opportunities for proactive support.
• Perform data quality checks to ensure consistency and reliability.
• Support Foundation‑wide data‑driven projects and research initiatives, such as the Profile of Virginia’s Uninsured and Assessment of the Capacity of Virginia’s Licensed Behavioral Health Workforce.
• Work with Fund Development and Operations staff to prepare funding proposals, social media content, and other reports.
• Participate in Workforce Development Team meetings, VHCF staff meetings, and related activities.
• Participate in and provide support for VHCF special initiatives and events.

Requirements

• 3‑5 years of experience in data management, program coordination/support, preferably within a healthcare, human services, or nonprofit setting.

Qualifications

• Bachelor’s or master’s degree; a focus in public health, public policy, health administration, health informatics, or social work is preferred.

Skills

• Proficient in Microsoft Office Suite with strong, hands‑on Excel skills for data management and analysis.
• Comfortable working within complex databases containing hundreds of dynamic variables.
• Strong data analytical skills, able to derive actionable insights from large datasets.
• Experience creating dashboards, reports, and custom visualizations to communicate key metrics and trends.
• Experience with, or strong interest in learning, CRM platforms.
• Strong organizational skills and outstanding oral and written communication abilities.
• Enjoy the human elements of collaboration: building trust and rapport, helping individuals navigate complex situations, and developing strong working relationships.
• Ability to think creatively and strategically about the Foundation’s broad goals while remaining detail‑oriented and follow‑through focused.
• Mission‑driven, intellectually curious, and a proactive seeker of solutions.
• Self‑starter who thrives in a hybrid work environment.

Benefits

• Collegial and engaging workplace with talented, mission‑driven colleagues.
• Comprehensive benefits package that includes health, dental, and disability insurance.
• 403(b) retirement contribution.
• Paid parental leave.
• Generous paid time off and 13 paid holidays.

Schedule

• Hybrid work environment with a minimum of 3 days per week in the Richmond office.