Program Coordinator, Visitor Services - Vanderbilt University

About the role

The Program Coordinator, Office of Undergraduate Admissions is a key individual contributor responsible for supporting day-to-day administrative support activities related to the Visitor Experience Strategy & Management function of the office, and to other programmatic areas as assigned. This position has operational coordination, administrative support, and project management responsibilities.

Reporting directly to the Associate Director, the Program Coordinator serves as a primary point of contact regarding the various ways the public can visit the Office of Undergraduate Admissions at Vanderbilt University. The position has direct administrative contact with campus partners, visiting families and guests, and with external institutions and organizations on select issues. Significant public interaction is a requirement of the position.

Responsibilities

• Supporting day-to-day administrative support activities related to the Visitor Experience Strategy & Management function
• Overseeing part of OUA’s student staff, the execution of seasonal visits
• Providing support including handling walk-in and phone interactions, maintaining office calendar assignments and other visitor experience arrangements
• Serving as a trusted support, liaison and representative in professional and organizational matters to the Visitor Experience Strategy & Management (VESAM) and Operations Teams, and all OUA

Requirements

• Bachelor's Degree
• Entry Level experience
• Ability to use independent judgment, initiative, and professionalism to handle day-to-day office situations related to all campus visitors and to myriad OUA program teams

Qualifications

This is a full-time position at Vanderbilt University, located in Nashville, TN.