Program Coordinator, Sports & Gaming (Temporary)

About the role

This temporary role supports the execution of sports-based mentoring partnerships across the Big Brothers Big Sisters of America network while capturing insights and practices to inform a national Sports and Gaming strategy. The position is remote within the Continental United States, is non-exempt/hourly, and requires up to 15% travel. It is anticipated to continue through June 2027, subject to funding and business need, with no guarantee of conversion or continuation.

Responsibilities

• Coordinate agency participation in national sports-based mentoring opportunities.
• Plan and support national and local teams in executing sports clinics, camps, tournaments, and partner-sponsored mentoring events to ensure high-quality youth and volunteer experiences.
• Serve as a liaison between agencies, corporate partners, and BBBSA staff.
• Manage event logistics, communications, participant coordination, and follow-up activities.
• Attend select activations to support execution and observe implementation firsthand.
• Ensure fulfillment of partner commitments and activation deliverables.
• Document lessons learned from activations and partnership experiences through post-event debriefs.
• Identify successful implementation approaches and recurring challenges.
• Gather stories, photos, feedback, and examples of impact to develop case studies and shareable resources.
• Maintain a repository of Sports & Gaming resources, examples, and learnings.
• Maintain relationships with participating agencies and respond to their questions about opportunities and participation requirements.
• Connect agencies to resources, peer learning, and feedback collection to inform future program design.
• Track participating agencies, partnership activations, youth engagement, and event outcomes; maintain implementation records and activity dashboards.
• Support reporting for partners, grants, and internal leadership; contribute recommendations for future staffing, investments, and implementation supports.

Expected Outcomes

• A documented set of Sports & Gaming best practices.
• Case studies from successful partnership activations.
• Recommended activation models for future replication.
• Agency readiness and participation insights.
• Partner feedback and satisfaction findings.
• Recommended support structures for agencies.
• Strategic recommendations regarding future staffing, investments, and a potential FY28 full-time position.

Qualifications

• High school diploma or equivalent and at least 2 years of related professional experience.
• Postsecondary education or training in a related field is welcomed but not required.

Skills

• Project and program coordination skills, including managing multiple activities, timelines, stakeholders, and deliverables.
• Advanced relationship-building and customer-service skills with internal teams, agencies, partners, and stakeholders.
• Experience supporting events, programs, activations, or initiatives from planning through execution and follow-up.
• Advanced written and verbal communication skills, including translating insights into clear summaries, case studies, resources, and recommendations.
• Strong organizational skills and attention to detail; ability to maintain accurate records, trackers, dashboards, and documentation.
• Ability to gather and synthesize qualitative and quantitative information to identify trends, lessons learned, challenges, and promising practices.
• Problem-solving skills and adaptability to changing priorities and partner needs.
• Ability to work independently in a remote environment while collaborating effectively across teams and locations.
• Proficiency with Microsoft Office or comparable tools; experience with project management, CRM, survey, or data-tracking platforms preferred.
• Experience with Asana is a plus; if not previously used, demonstrated ability to quickly learn and adopt new technology platforms.
• Willingness to travel periodically within the United States to support activations, including occasional evening or weekend events as required.