Program Coordinator (Site-Based) (Volunteer)

About the role

The Program Coordinator (Site-Based) will oversee daily program execution, mentor support, student engagement, and operations at program sites. This role directly impacts the quality of the program experience every day.

Responsibilities

• Oversee daily program flow, transitions, and schedule adherence
• Ensure sessions (homework help, activities, meals, transitions) run smoothly
• Maintain a structured, safe, and supportive environment for students
• Serve as the primary point of contact for mentors on-site
• Support mentor attendance, readiness, and engagement
• Provide real-time guidance and escalation support as needed
• Ensure students are actively engaged and supported throughout programming
• Monitor group dynamics, behavior, and participation
• Support a positive, inclusive, and emotionally safe environment
• Collaborate with SEL, Training, and Program teams to ensure alignment
• Support implementation of curriculum and program design at the site level
• Communicate daily updates, challenges, and observations to Program Leadership
• Flag issues early and contribute to solutions
• Maintain organized documentation of site operations

Requirements

• Strong organizational and leadership skills
• Ability to manage real-time operations in dynamic environments
• Strong communication and problem-solving abilities
• Comfort working directly with youth in group settings

Qualifications

• Required: Strong organizational and leadership skills
• Required: Ability to manage real-time operations in dynamic environments
• Required: Strong communication and problem-solving abilities
• Required: Comfort working directly with youth in group settings
• Preferred: Experience in education, youth programs, or after-school settings
• Preferred: Experience coordinating programs or managing groups
• Preferred: Familiarity with trauma-informed practices or SEL environments
• Preferred: Experience working in school settings (NYC DOE familiarity a plus)

Commitment

This is a volunteer role, approximately 5–10 hours per week, in-person at NYC school site (e.g., PS 188), with a minimum 6-month commitment preferred.

What You’ll Gain

• Direct, hands-on leadership experience in program execution
• Real-time operational and people management experience
• Opportunity to shape daily student outcomes and program quality
• Professional references and letters of recommendation
• A critical leadership role in scaling MAP’s in-person model

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing relevant experience in program coordination, youth work, or operations and interest in MAP’s mission