Program Coordinator (SHOUT and SMI)

About the role

We are currently seeking to fill two Program Coordinator positions for different programs: SHOUT and SMI Program Coordinator-SHOUT. The Program Coordinator will assist the Project Director for the SHOUT program with program implementation and the day-to-day operations of the program.

Responsibilities

• Conducts street canvassing and outreach within the New Haven Region to offer unsheltered individuals screenings, prevention, and treatment for STI's including HIV and HCV, and linkages to other services including mental health and substance use disorder treatment.
• Aids providers in maintaining registry of unsheltered patients receiving treatments.
• Ensures GPRA data is entered timely and accurately for grant monitoring.
• Performs outreach during non-traditional hours to include early late and weekend hours as needed.
• Must be willing and be flexible to work at least two early mornings and two evening shifts per week.
• Works as a team in support of the medical providers when assigned.
• Responsible for ensuring notes are entered in Epic, Homeless Management Information System (HMIS), And DDAP systems per program requirement and data quality standards.
• Operates and maintains the mobile office ensuring clean, safe operation.
• Follows-up with referral sources in a timely fashion as required.
• Attends inter-agency meetings when directed, participating, and fostering collaborative relationships.
• Completes applications for Basic Needs, transportation, and treatment programs in a timely manner.
• Collaborates with community agencies for outreach/engagement.
• Develops strong working relationships with community partners is of the essence.
• Those with medical qualifications will be expected to use them to the level of their training to assist providers in the field.

Requirements

• High school diploma/GED required.
• Associate degree or bachelor’s degree preferred.
• CPR Certification
• MA or CNA, or EMT training preferred.
• Human Service experience is preferred.
• Excellent working knowledge of New Haven community social and health service agencies is preferred.
• Excellent communication skills; both written and verbal.
• Bilingual ability preferred.