Program Coordinator – Learn & Earn Program

About the role

HANAC, Inc. seeks a dynamic and youth-focused Learn & Earn Program Coordinator to oversee the implementation of the DYCD Learn & Earn Program. The Program Coordinator will provide leadership, coordination, and direct support services to high school juniors and seniors who are at risk of dropping out of school. The program provides participants with academic support, career exploration, work readiness training, paid internship opportunities, post-secondary planning, and follow-up services to ensure successful transitions to employment, college, vocational training, or other career pathways.

Essential Duties and Responsibilities

• Coordinate and facilitate all Learn & Earn program activities, including academic support, mentoring, tutoring, SAT preparation, leadership development, college and career exploration, and educational workshops.
• Recruit, enroll, assess, and retain eligible participants in accordance with DYCD program guidelines.
• Develop and monitor Individual Service Strategies (ISS) and participant success plans.
• Provide case management, career coaching, and ongoing support to participants.
• Maintain regular communication with participants, families, schools, and community partners.
• Conduct individual and group workshops focused on career readiness, financial literacy, leadership development, and post-secondary planning.
• Monitor participant attendance, academic performance, and engagement.
• Build and maintain relationships with schools, colleges, employers, community organizations, and service providers.
• Support participants with resume development, interview preparation, job search strategies, and workplace professionalism.
• Facilitate employer engagement activities, career panels, job shadowing opportunities, and workplace visits.
• Ensure compliance with all DYCD Learn & Earn contractual requirements, policies, and performance standards.
• Maintain participant files in accordance with DYCD, WIOA, and HANAC record retention and case management requirements.
• Prepare reports and documentation required by funders, management, and regulatory agencies.
• Track program outcomes, performance measures, and participant progress toward goals.
• Provide up to one year of follow-up support for program graduates.
• Track participant outcomes related to employment, education, training, and credential attainment.
• Attend staff meetings, trainings, professional development opportunities, and DYCD meetings as required.
• Assist with special events, recruitment initiatives, and community outreach efforts.

Qualifications

• Education & Experience: Associate's Degree required; Bachelor's Degree preferred in Education, Social Work, Human Services, Workforce Development, Counseling, or a related field. Minimum of two (2) years of experience working with youth development, education, workforce development, case management, or related programs. Experience working with at-risk youth and underserved communities strongly preferred.
• Skills & Competencies: Strong understanding of positive youth development principles. Excellent interpersonal, communication, and relationship-building skills. Demonstrated ability to engage and motivate youth from diverse backgrounds. Strong organizational skills with attention to detail and accuracy. Ability to manage multiple priorities and meet deadlines. Experience maintaining confidential participant information. Proficiency in Microsoft Office Suite, Google Workspace, and data management systems. Ability to analyze data and track program performance outcomes.