Program Coordinator - Girls-specific Programming
Big Brothers Big Sisters of Eastern Massachusetts · Boston, MA · 5 days ago
On-siteOTHR$48k/yrFull-time
Role Summary
As a site-based facilitated coordinator, you will play a key role supporting girls-focused mentoring programs within our direct service model. You’ll lead programming designed to foster positive youth development across three core settings: High School Mentoring, Workplace Mentoring, and Group Mentoring. Working with youth from elementary through high school. This role focuses on creating a nurturing, mentor-rich environment where young people feel empowered, supported, and inspired.
Key Responsibilities
- Program Delivery Plan and facilitate weekly in-person programming at school and workplace partner sites, delivering curriculum that supports social-emotional learning and youth development.
- Build and maintain strong relationships with school and workplace site contacts to ensure smooth and consistent program execution.
- Work collaboratively with team members to cultivate and sustain partnerships with schools and organizations.
- MATCH SUPPORT AND CASE MANAGEMENT:
- Recruit, assess, and match volunteer mentors (“Bigs”) with mentees (“Littles”) according to agency standards, including pre-match trainings, match introductions.
- Support match development and guidance on child safety, healthy relationships, and program participation via regular communication (phone, email, and in-person check-ins).
- Maintain accurate, timely documentation of match progress, participant needs, and outcomes while adhering to agency key metrics.
- Conduct match surveys and collect annual outcomes data to support continuous program improvement.
- Contribute to program strategy discussions, identifying improvements and innovative approaches based on experience in the program and working with the matches first hand.
- AUDIENCE ADMINISTRATION AND AGENCY SUPPORT:
- Maintain accurate records in agency databases and track key program metrics.
- Attend and help lead match activities and agency events as needed.
- Contribute to program strategy discussions, identifying improvements and innovative approaches.
- Promote agency events, resources, and fundraising opportunities within the match community.
- Attend agency events and activities.
- INTERN MANAGEMENT:
- Participate in hiring, onboarding, and supervising of interns.
- Provide weekly 1:1 supervision and group support, guiding professional growth and skill development.
- Deliver constructive feedback through observation of intern facilitation and youth engagement.
- Partner with other managers and academic institutions to support intern development.
Basic Qualifications
- Bachelor’s degree with 6+ months of relevant work experience, Associate’s degree or two years of higher education experience with 2+ years of relevant work experience, or High School diploma/GED with 4+ years of relevant work experience.
- Availability to work a full-time schedule. Hours may include evenings and weekends.
- Access to reliable transportation – candidates will need to be able to attend meetings at their assigned school as well as at our Boston office.
- Familiarity with Microsoft Office programs (excel, powerpoint, etc.).
- Ability to communicate with professionalism, assertiveness, and empathy to large groups and individuals verbally and in writing.
Desired Qualifications
- Demonstrated comfort and ability to work with and motivate a wide variety of people, including students and professional adults, with a preference for candidates with experience in racially, ethnically, and socio-economically diverse urban and/or recent immigrant communities.
- Proven organization and time management skills to complete a high volume of varied responsibilities in a fast-paced setting.
- Excellent strategic problem-solving ability with a positive, “can do” attitude.
- Able to travel throughout Boston on any weeknight.
- Excellent computer skills with knowledge of fundraising software a plus.
Salary
$48,000