Program Coordinator, Flight Programs

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships, and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees to over 50,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe.

About the Role

This role develops, implements, and assesses programs and initiatives to create a rich and vibrant cocurricular environment that engages students and helps them develop a sense of belonging and community. The position coordinates FLIGHT milestone programs, traditions, and experiences that enhance the student lifecycle, while serving as a primary coordinator for communications, outreach, and engagement strategies for an assigned FLIGHT class year.

Responsibilities

• Develops, implements, and assesses programs and initiatives to create a rich and vibrant cocurricular environment that engages students and supports their social, emotional, and leadership development.
• Builds and sustains collaborative partnerships with Student Affairs, Academic Affairs, Parent and Family Programs, and campus stakeholders to advance student engagement and success.
• Coordinates the planning, implementation, and assessment of FLIGHT milestone programs, traditions, and experiences that enhance the student experience and mark progress through the student lifecycle.
• Serves as a primary coordinator for communications, outreach, and engagement strategies associated with an assigned FLIGHT class year.
• Advises and supports student leaders, peer mentors, ambassadors, and other student engagement groups connected to FLIGHT initiatives.
• Recruits, trains, and supervises student assistants and student leaders as assigned.
• Utilizes university systems and engagement platforms to promote programs, track participation, assess outcomes, and support departmental goals.
• Collaborates with fellow FLIGHT staff to ensure continuity of support across the student lifecycle and contribute to division-wide initiatives and special projects.
• Provides support for other divisional priorities and initiatives beyond the scope of the department, as requested.
• Plans and implements program initiatives for the assigned college, department, and/or unit, including resource generation, communication, and operational goals.
• Oversees and administers all facets and activities related to day-to-day operations of the assigned program(s) and/or department(s).
• Serves as liaison with internal and external clients on all matters relating to program and/or department activities.
• Provides technical guidance, consultation, and support to clientele within the area of program focus.
• Assists with forecast projections and budget for each fiscal year and evaluates progress toward financial goals.
• Prepares and delivers presentations and collateral for program and/or department events.
• Coordinates and administers the collection, compilation, and analysis of program activity data, and prepares comprehensive program reports and evaluation summaries.
• May coordinate, administer, and monitor social media presence and program outreach.
• May supervise and/or lead assigned staff and/or student assistants.

Requirements

• Bachelor's degree from an accredited institution of higher education in a related field.
• One (1) year of related work experience.

Qualifications

• Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a related field.
• Preferred Experience: Previous experience with program development and coordination, and experience in higher education.
• Knowledge, Skills, & Abilities:
  • Able to successfully interact with individuals/groups from an array of backgrounds, experiences, and communication styles.
  • Able to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situations.
  • Able to work evenings and weekends, as necessary.
  • Able to work as a contributing member in a team environment, successfully interacting with internal and external colleagues and partners.
  • Able to devise, develop, collect, and analyze statistical information and reports.
  • Able to handle multiple tasks or projects at one time meeting assigned deadlines.
  • Able to make administrative and/or procedural decisions and judgments.
  • Demonstrated professional knowledge and operational expertise within the designated area of program focus.
  • Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills.
  • Proficient with computer applications and programs associated with the position (e.g., Microsoft Office suite).
  • Strong attention to detail and follow-up skills.
  • Strong customer service skills and phone and e-mail etiquette.

Primary work locations: Kennesaw campus (1000 Chastain Road NW, Kennesaw, GA 30144) and Marietta campus (1100 South Marietta Parkway, Marietta, GA 30060). This role may require travel 1% - 24% of the time.