Program Coordinator - Drug/Alcohol Compliance

About the role

The Drug/Alcohol Testing Program Coordinator supports the company's drug/alcohol testing program and ensures compliance with relevant regulations and company policies.

Responsibilities

• Serve as a contact for pre-hire drug/alcohol screens, motor vehicle record reports, and pre-employment inquiries.
• Provide support and guidance for post-accident, reasonable suspicion, and other drug/alcohol testing.
• Report drug/alcohol testing results accurately and timely to management.
• Support U-Haul Team to ensure compliance with federal and state DOT regulations.
• Process Department of Transportation verifications and history checks.
• Process requests for initial and annual motor vehicle reports.
• Effectively communicate sensitive information verbally and in writing.
• Complete Employment Verifications for previous team members.
• Maintain accurate records for motor vehicle reports and drug/alcohol test results in accordance with company and regulatory requirements.
• Collaborate with third-party vendors to ensure information is distributed accurately.
• Maintain strict confidentiality with employee records and information.
• Conduct routine reviews of USDOT regulated drivers and vehicle files.
• Ensure completed assignments meet deadlines and follow all regulatory, corporate, and departmental standards.
• Aid in Substance Abuse Leave (SAL) tracking to ensure appropriate follow-up actions are taken.
• Continuously gather feedback on new/existing tools and processes to make improvements and increase efficiency.
• Work collaboratively with vendors, U-Haul field team, Risk Management teams, and other U-Haul departments.
• Review & disseminate RPCs (Report a Potential Claim) during normal business hours and “after-hours” (rotational).

Requirements & Qualifications

• 1-2 years’ experience in a similar role preferred.
• Experience working with Driver Qualification files, vehicle inspection reports, driver daily logs and driver safety reports preferred.
• Handle sensitive/confidential information and/or data with a high degree of discretion.
• Forwards thinking, energetic, and desire for growing responsibility.
• Naturally successful in quickly developing relationships, rapport and trust with individuals and teams.
• Strong aptitude for technology.
• Ability to act and respond under pressure and do so with quality results and professionalism.
• Strong organizational and problem-solving skills.
• Positive, upbeat, self-motivated, and “can-do” attitude.
• Proactive mindset with a willingness to help and support others.
• Strong desire to learn more about Risk Management and U-Haul’s products and services.
• Excellent verbal and written communication skills.
• Proficient with MS Office.

Skills

• Strong aptitude for technology.
• Ability to act and respond under pressure and do so with quality results and professionalism.
• Strong organizational and problem-solving skills.
• Positive, upbeat, self-motivated, and “can-do” attitude.
• Proactive mindset with a willingness to help and support others.
• Strong desire to learn more about Risk Management and U-Haul’s products and services.
• Excellent verbal and written communication skills.
• Proficient with MS Office.

Benefits

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers® CV
• CVS Virtual Care
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• U-Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U-Haul Mothers Program (Paid maternity leave)