Program Coordinator, Court Program

About the role

The primary role of the Program Coordinator is providing quality care and learning experiences for children of various abilities in mixed age groups while parents are attending to court business. The Program Coordinator also handles administrative and staff coordination duties supporting a small group of 1 to 5 locations within a County, District, or Local regional operating area.

Responsibilities

• Provide care and quality learning experiences for children of multiple ages in the same setting.
• Create appropriate learning environments inclusive of children with special needs.
• Learn and implement adaptive methods and strategies for working with all children.
• Work in a culturally and linguistically sensitive manner with families from diverse backgrounds.
• Maintain files on families and record attendance as necessary.
• Develop relationships with point of contact at individual court sites.
• Provide input for program planning and development.
• Refer families to local resources as needed.
• Maintain active communication with Catalyst Community staff.
• Establish relationships with parents and children utilizing the child care services at the courthouse.
• Demonstrate ability to effectively speak and write in English.
• Coordinate and communicate with regional site contacts to ensure program satisfaction.
• Demonstrate a genuine openness to hearing what others think and feel and respond appropriately.
• Solicit feedback from parents/guardians utilizing services and adjust program goals as needed.
• Respond to both internal and external customers with promptness and openness.
• Demonstrate sensitivity and empathy towards others.
• Clearly communicate agreements by collaboratively defining roles, specifying agreed-upon goals, and establishing timelines.
• Coach and provide feedback to all team staff regarding project performance and professional growth.
• Model reflective practice strategies while interacting with others.
• Coordinate staff scheduling and location coverage under the direction of supervisor.
• Coordinate purchasing of supplies and materials for Court Program locations using Catalyst Community procurement procedures.
• Coordinate data collection processes for quality programs and operations, including attendance reports, purchasing and mileage reimbursement sheets, and program evaluations.
• Immediately address areas and issues related to planning and organizing directly with the supervisor.
• Prepare reports that summarize statewide and regional project work and distribute to key stakeholders.
• Demonstrate the ability to communicate theories into practice while supporting the learning process of others.
• Involve others in problem-solving situations by gathering accurate information and analyzing suggested solutions.
• Recognize emotion yet draw upon facts and information when determining solutions.
• Maintain and project a calm demeanor while problem-solving with internal and external partners.
• Perform additional tasks as assigned.

Requirements

• Bachelor’s degree in Child Development (CD), Early Childhood Education (ECE), or related field.
• 2-3 years’ experience in CD/ECE.
• Ability to observe, plan, and articulate children’s developmental play, knowledge of developmental stages, and ability to work effectively with mixed age groups.
• Ability to work collaboratively and responsively within a team setting.
• Be physically and mentally capable of interacting with children from 6 weeks to 13 years of age, meeting all their needs, and ensuring their safety.
• Excellent communication skills in English.
• Customer service oriented.
• Strong communication skills, ability to work in potentially stressful situations, and self-confidence to work independently.
• Must be able to work in a formal office setting with no access to yard space.
• Must be comfortable completing a security screening when entering work site.
• Frequent bending, lifting, twisting, and reaching.
• Travel: Up to 50% regionally.

Preferred Qualifications

• Bilingual English/Spanish.
• Experience working with non-English speakers and those from diverse cultural backgrounds.

Schedule

Full Time, Onsite

• Monday - Friday, 8am - 5pm

Benefits

• Medical, Dental, and Vision Benefits.
• 401(k) Retirement plan and Employee Assistance Program (EAP).
• Personal Health Advocate.
• Paid vacation, sick time, and holidays.
• Commuter pre-tax benefit.
• Discounted childcare.
• Access to the Calm app.
• Tickets at Work employee discounts.
• Training and professional growth advisory.