Program Coordinator, CORE

Responsibilities

• Support PARC Assistant Directors with day-to-day business operations.
• Cookout the day-to-day workflow for the provision of CASN services including daily assignments.
• Ensure program deliverables are being met including GPRA intakes, GPRA 6-month follow ups, Surveys, and Outreach.
• Cookout community outreach and establish linkage agreements with community organizations.
• Coordinate program reporting to external sources including Office of Addiction Services and Support (OASAS) GPRA tracking tool and CASN Network monthly reports.
• Provide CORE services to participants on your caseload including Community Psychiatric Support and Treatment (CPST), Psychosocial Rehabilitation (PSR), Family Support and Training (FST) and Empowerment Services – Peer Support via telehealth, in the client’s home and/or in the community.
• Produce and maintain thorough, accurate, and timely documentation in EHR, including documentation of interactions with participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
• Facilitate referrals to Recovery Oriented Systems of Care (ROSC) providers within the community, working collaboratively to support the participant in accessing services, advocating for individual needs and any changes to Plan of Care, if applicable.
• Support PARC Bronx and CORES participants in developing and implementing a person-centered recovery plan that is relevant to the current expressed needs of the participant, consistent with the Plan of Care when provided.
• Meet with each participant on a regular basis and provide support in line with the goals outlined in the recovery plan via telehealth or in-person sessions to promote choice and supported risk in achieving recovery goals.

Qualifications

• Must be Certified Recovery Peer Advocate (CRPA) Certificate.
• Must have a High School Diploma or GED.
• Must have computer literacy including familiarity in Microsoft Office Suite and EHR.
• Must have knowledge or shared lived experience with OUD and/or StUD with at least One-Two (1-2) years supervisory experience.
• Must be willing to travel throughout the required catchment area as needed for applicable programs and able to navigate the public transportation systems to client’s home and within the community.
• Must have the ability to work a flexible schedule. This position follows non-standard hours including some Saturday and evening work.
• Knowledge and commitment to recovery-oriented systems of care.
• Must demonstrate ability to work independently.
• Must have excellent time management with the ability to meet deadlines.
• Must have the ability to prioritize, think logically and maintain program standards and meet program deliverables.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Must have experience with advocacy, outreach and engagement, self-help, recovery and transitional supports.
• Must have excellent interpersonal, public speaking, and written communication skills.
• Must have the ability to supervise and motivate others.