Program Coordinator-Caregiver Respite (Deaf component)

Non-exempt part-time role (16 hours per week) with a mission-driven regional nonprofit dedicated to supporting older adults.

About the role

Lead staff for development and ongoing work for the Partners in Caring deaf program component. Responsible for the recruitment, screening, orientation, training, and recognition of deaf or ASL-fluent volunteers for the Finger Lakes Caregiver Institute Partners in Caring Respite Program. Maintains volunteer records, manages the volunteer database, and works with the Respite Team to match volunteers with families. Provides oversight and support to FLCI volunteers, assesses safety and eligibility of individuals living with dementia and their family caregivers to receive non-medical companion care/respite, and offers ongoing support to caregivers receiving a FLCI volunteer.

Responsibilities

• Arranges and conducts community presentations for visibility of the FLCI Partners in Caring deaf respite program component and recruitment of deaf and ASL-fluent volunteers.
• Conducts outreach to community groups, faith communities, and volunteer organizations.
• Participates in the recruiting, coaching, training, and monitoring of respite volunteers who are deaf and/or fluent in American Sign Language (ASL).
• Maintains an acceptable level of active volunteers for the program.
• Meets, screens, and orients individual volunteer applicants; conducts and schedules volunteer orientation and training.
• Provides ongoing support for volunteers, including counseling, periodic check-ins, and answering questions.
• Gathers and maintains data and files regarding volunteers and care receivers, and program files.
• Utilizes Excel, PeerPlace, and Better Impact databases; processes volunteer hours and mileage, including data entry.
• Supports volunteers in the use of the Better Impact Database.
• Provides reports as required—both computerized and manual.
• With the team, coordinates the volunteer recognition program for all FLCI volunteers.
• Assists in the preparation of newsletters and other outreach to volunteers and partners.
• Assists in ongoing program and volunteer surveys.
• Conducts assessments of people living with dementia and their family caregivers for non-medical respite care in clients' homes.
• Provides ongoing support to family caregivers receiving FLCI volunteers, including appropriate resource referrals.
• Maintains up-to-date professional knowledge of the geriatric field, with a special focus on Alzheimer’s Disease and Dementia.
• Other duties as assigned by supervisor.

Requirements

• Bachelor’s degree in social work, Human Services, or a related field—or equivalent experience.
• Knowledge of community resources and experience working in volunteerism is helpful.
• Experience working with the deaf population.
• Knowledge of and experience working with people who have Alzheimer’s Disease/dementia is a plus.
• Volunteer recruitment and management experience is a plus.
• Fluent in American Sign Language (ASL).
• Ability to multi-task in a busy environment with attention to detail.
• Strong interpersonal, verbal, written, and telephone communication skills.
• Some standing during group presentations, outreach events, and professional development.
• Computer skills (MS Office); database and Excel experience preferred.
• Ability to complete reports utilizing basic math and Excel skills.
• Ability to travel by car; must have reliable transportation and a valid driver’s license.
• Ability to work independently, maintain composure under deadlines, and work inclusively with diverse people and situations.

Pay

Up to $23.00 per hour.

Benefits

• Accrued time will be pro-rated based on 16 hours per week.
• Vacation: 21 days
• Sick: 10 days
• Personal Time: 3 days
• Holidays: 11 days