Program Coordinator and Learning Ops

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity.

About the role

You work within Global Learning and Leadership Development in a dual role supporting both global portfolio execution and AMER learning operations. You partner closely with the Director, Learning Portfolio & Curriculum Architecture, Sr. Managers, learning designers, facilitators, and regional delivery partners. Your role focuses on translating approved learning portfolio decisions into coordinated development and delivery plans, while also managing the operational backbone of AMER learning programs. You ensure timelines hold, dependencies are managed, logistics are seamless, data is accurate, and learners and facilitators are supported operationally. This role reports to the Director, Learning Portfolio & Curriculum Architecture.

Responsibilities

Global Program Coordination & Portfolio Execution

• Translates approved portfolio decisions into coordinated development plans, timelines, and execution plans.
• Orchestrates milestones, dependencies, and handoffs across learning design, regional partners, facilitators, and delivery resources.
• Maintains portfolio artifacts, timelines, risks, and status views to support governance, alignment, and informed decision-making.
• Tracks execution progress and surfaces risks, delays, or dependency issues early to enable timely resolution.
• Partners across learning and HR teams to align timelines, readiness, and delivery requirements.
• Acts as the connective tissue between global planning and regional execution, ensuring clarity and follow-through.

AMER Learning Operations

• Manages end-to-end operational logistics for AMER learning programs, including scheduling, venues, vendors, materials, and participant communications.
• Maintains AMER learning operations data, including enrollments, completions, and compliance tracking across markets.
• Coordinates facilitator assignments, calendars, and travel logistics for AMER program delivery.
• Handles procurement activities such as purchase orders, invoices, and budget tracking related to AMER learning delivery.
• Produces AMER learning dashboards and regional reporting for HR and business stakeholders.

Learner & Facilitator Operational Support

• Serves as first-line support for AMER learners and facilitators for enrollment, access, scheduling, and program navigation issues.
• Resolves operational and system-related issues quickly to minimize disruption to the learning experience.
• Partners closely with the AMER Learning Specialist to ensure operational readiness supports high-quality delivery.

Requirements

• Strong execution discipline, with a consistent ability to take work from plan to completion with accuracy and follow-through.
• Takes initiative and ownership, proactively identifying what needs to happen next and moving work forward without waiting for direction.
• Excellent organizational and time management skills, able to manage multiple timelines, milestones, and dependencies at once.
• High attention to detail, ensuring logistics, data, artifacts, and execution plans are accurate, complete, and reliable.
• Strong program coordination skills, with the ability to orchestrate handoffs and dependencies across design, regional, and delivery partners.
• Clear and proactive communicator, keeping stakeholders informed, aligned, and confident in execution progress.
• Comfortable working independently while staying closely aligned to priorities, standards, and decision guardrails.
• Strong collaboration skills, partnering effectively with learning leaders, designers, facilitators, and regional teams.
• Problem-solving mindset, able to anticipate risks, surface issues early, and respond calmly and effectively when challenges arise.
• Service-oriented and learner-focused, with a commitment to ensuring operational excellence supports high-quality learning experiences.

Qualifications

While formal education in a related field is great to have, especially a degree in Human Resources, Business, Education, Organizational Development, or a related field, we are most interested in your 1-3+ years of experience and professional achievements.

Pay

Hiring Range: $69,120.00 USD - $86,400.00 USD annually

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits

You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking "Looking to Join VF?" Detailed information on your benefits will be provided during the hiring process.