Program Compliance (Fraud) Specialist

Duties and Responsibilities

• Receive, document, and investigate allegations of fraud, program abuse, or lease violations involving applicants, program participants, and landlords.
• Review applicant and participant files to ensure compliance with HUD regulations, the Code of Federal Regulations (CFR), and agency policies.
• Analyze Enterprise Income Verification (EIV) data to identify unreported or underreported income and recommend appropriate actions, including repayment agreements or file termination.
• Conduct comprehensive audits of eligibility determinations, income calculations, rent determinations, and contractual documentation.
• Maintain accurate records of investigations, findings, and compliance activities.
• Prepare written summaries, findings, and recommendations for management and legal review.
• Recommend corrective actions and collaborate with legal counsel, management, and program staff to resolve identified violations.
• Ensure confidentiality, professionalism, and due process throughout all investigative activities.
• Responsible for general oversight of all repayment agreements, updates PIC as needed, monitors payment history, terminates participants who default on payment arrangements.
• Assist with the development of fraud policies, forms, procedures, and provides training to staff as needed.

Qualifications

• Bachelor’s degree in a related field or equivalent professional experience
• 2–5 years of experience in affordable housing, PHA operations, or HUD-regulated programs
• Strong knowledge of HUD regulations, including the Housing Choice Voucher (HCV) program
• Excellent analytical and attention-to-detail skills
• Strong written and verbal communication skills for handling sensitive matters professionally
• Ability to work independently and exercise sound judgment
• Ability to obtain Housing Choice Voucher Specialist certification within the required timeframe
• Must obtain required certifications within specified timelines.
• Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management
• Professional working proficiency in Spanish/Creole a plus.