Program Compliance and Data Manager

About the role

The Program Compliance and Data Manager works with the Education Department Chair, Program Coordinators and Directors, and individual course Instructors to oversee the ongoing and periodic review processes of accreditation and compliance for the University’s educator preparation licensure programs primarily and non-licensure programs secondarily.

Responsibilities

• Data Management: Compliance (30%)
  • Maintain Professional Education Standards matrices (ED 500s and ED 600s).
  • Maintain PEPP (Programs Approved for Educator Preparation) advising worksheets.
  • Manage candidate- and course-based assessment systems (e.g., Canvas Outcomes): Set up assessment sites, field questions from instructors and students about candidate- and course-based assessment systems, and maintain repositories of candidate work for 5+ years.
  • Serve as the primary contact for instructors on program/candidate assessment tools and databases; assist faculty with designing assessments, rubrics, and reporting structures in databases.
  • Cookordination communication between course leads and adjuncts for all courses, and support syllabus compliance for all Education Department and educator preparation (UNH-wide) courses.
  • When databases or state/university requirements change, research and recommend new tools or functions to the Director of Educator Preparation and the Chair; attend database trainings and serve as the contact person liaising with vendors and UNH IT on compliance needs and database products.
  • Manage program assessment systems, including year-end Qualtrics surveys of interns/student teachers, recent graduates, clinical educators, and hiring principals; distribute surveys, track response rates, and prepare reports for the Director of Educator Preparation and curriculum advisory committees.
  • Collect post-graduation employment and graduate placement data.
• Data Management: Candidates (25%)
  • Run Webi/Workday reports of students enrolled in undergraduate majors associated with a PEPP (i.e., a licensure pathway); confirm with program coordinators the list of students anticipated to apply to a PEPP.
  • Support administrative tasks in GradLeaders; respond to questions from students, advisors, and program coordinators regarding GradLeaders; and assist the Clinical Coordinator, as needed, with GradLeaders tasks.
  • Prepare audits of student records, including documentation of transfer credits, for degree completion, obtaining advisor sign-off.
  • Prepare audits of student records, including documentation of successful completion of culminating assessments, for licensure completion, obtaining licensure officer sign-off.
• Accreditation Support (25%, increases prior to accreditation visits)
  • Prepare for state and national accreditation visits in conjunction with the Department Chair, Director of Educator Preparation, and appropriate faculty: participate in reviewer training; establish timelines; schedule meetings for faculty, staff, and the Steering Committee leading up to the visit; create the onsite visit agenda; coordinate reviewer reimbursements, hotels, and meals; support Exhibit Room design; collect and organize student and program data with the Director; and manage documents provided by departments for the Exhibit Room.
  • Write and submit the NHED Annual Report.
  • Write and submit the Title II Report.
• Information Dissemination & Other (20%)
  • Communicate changes in standards and administrative rules to departments and colleges with PEPPs.
  • Communicate updates and changes in standards and administrative rules affecting application and entrance processes to college and school admissions teams.
  • Field student questions regarding licensure and assist with responses to common licensure questions, as directed by the Licensure Officer.
  • Maintain websites, SharePoint sites, and flyers regarding licensure requirements (BASA, licensure testing).
  • Support data collection and reporting for external college surveys, such as U.S. News & World Report.
  • Cookordinate information sessions, advising sessions, and orientations at various program checkpoints; advise prospective students.
  • Collect, process, and track clinical educator tuition waiver requests.
  • Cookordinate with department, college, and university committees that support the work of accreditation and licensure.
  • Depending on candidate qualifications/interest and Departmental need, the position may involve opportunities to teach courses at the undergraduate or graduate level.

Requirements

• Minimum Acceptable Education & Experience: Bachelor's degree in Education or a related field. Experience supervising pre-service or practicing teachers. Experience with technology such as database and website management and Workday/Webi reporting.
• Knowledge, Skills & Abilities: Collaborative interpersonal skills to work both within and outside the University. Formal training and current knowledge of educational practice and assessment. Strong data-management, database, and systems skills, including assessment-management platforms (e.g., Watermark Taskstream / Student Learning & Licensure, Canvas Outcomes) and reporting tools (Webi/Workday). Ability to interpret and apply state, regional, and national accreditation and licensure standards and administrative rules. Strong attention to detail and accuracy in auditing student records and managing compliance data. Effective written and verbal communication skills, including preparing reports for institutional and external stakeholders. Ability to manage multiple deadlines and coordinate across departments, colleges, and external agencies such as the NH Education Department.
• Preferred Qualifications: Advanced degree in Education (e.g., M.Ed., Ed.S., CAGS, Ph.D.) or a related field. Experience in educator preparation, accreditation, or program compliance in a higher education setting. Familiarity with New Hampshire Education Department licensure requirements and PEPP processes. Experience preparing state or national accreditation self-studies and reports (e.g., NHED Annual Report, Title II). Experience with GradLeaders or a comparable student life-cycle/placement system.