Program Case Coordinator (Bilingual in Spanish)

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

About the role

As the Program Services Case Coordinator, you will play an essential role in supporting Adult Day Health participants by coordinating services, maintaining accurate documentation, assisting with admissions, and ensuring continuity of care across internal teams and community providers. This position offers the opportunity to make a meaningful impact while helping participants achieve their clinical, social, and community goals. Spanish-English bilingual candidates are required for this role.

Responsibilities

• Coordinate and oversee individualized participant programs to support clinical, social, and community-integration needs
• Assist participants and families in understanding program goals, services, and processes
• Serve as a primary point of contact for families, providing communication, resources, and support
• Review evaluations, progress notes, and discharge documentation to ensure accuracy and coordinated care goals
• Support discharge planning and follow-up coordination
• Coordinate internal medical appointments and track required annual medical documentation
• Communicate with healthcare providers, community resources, and external partners to promote continuity of care

Requirements

• Bachelor’s Degree in a social services–related field required
• Two years of experience providing direct or indirect support services in a medical and/or rehabilitation setting (preferred, not required)
• Experience working with individuals with disabilities preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Compassionate, reliable, and responsible approach to supporting participants
• Commitment to the organization’s mission and values
• Bilingual in English and Spanish required

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement plan with company match
• PTO beginning on your first day
• Paid holidays for full-time employees
• Employee referral bonuses
• Employee discount program with access to 30,000+ discounts

Pay

$24–25/hour

Schedule

Consistent day shift, Monday–Friday (no weekends)