Program Associate

About the role

Resource Innovations is seeking a Program Associate to join our growing team in Peoria, IL. As a Program Associate, you will provide vital administrative and outreach support for our partnerships with several Community Based Organizations on energy efficiency and clean energy programs in Illinois.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges—load flexibility, electrification, and carbon reduction. With every step, we're leading the charge to power change.

Responsibilities

• Serve as the primary point of contact for Community-Based Organizations (CBOs) and program partners, supporting communication and engagement with utility energy efficiency programs.
• Assist with outreach, partner engagement, and ongoing relationship management.
• Represent the utility and program at community events, outreach activities, and partner meetings by staffing information tables, engaging with the public, and providing program information and support.
• Collect, review, and maintain program data, invoices, and supporting documentation for accuracy and completeness.
• Prepare weekly, monthly, and ad hoc reports for internal and external stakeholders.
• Track project activities, milestones, deliverables, and deadlines using database systems and project tracking tools.
• Review partner activities and documentation to ensure compliance with program requirements.
• Identify and escalate issues, recommend solutions, and communicate potential scheduling or project conflicts.
• Prepare and maintain reports, spreadsheets, and project documentation.
• Collaborate with internal teams to resolve data, process, and documentation issues to ensure successful program execution.
• Other duties as assigned.

Requirements

• Bachelor's degree or 2+ years of relevant work experience in customer service, energy efficiency, or working with community-based organizations.
• Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
• Experience with various Microsoft programs (Word, Excel, OneNote, and Teams) and Salesforce or other CRM systems.
• Must possess a valid driver's license and be willing and able to regularly travel throughout the state of Illinois. Travel may include visits to:
  • Community-Based Organizations (CBOs)
  • Program events and outreach activities
  • Regional meetings and trainings
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred Qualifications

• Excellent verbal and written communications skills with clients, the public, and all levels of internal employees.
• Exceptional attention to detail, time management, and organizational skills.
• Self-motivation and exceptional follow-through skills.
• Ability to work independently as well as collaboratively within a team environment.

Pay

The compensation range for the base salary for this position is $60,000–$65,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education, and location.

Benefits

• Three weeks of paid vacation annually.
• Paid holidays.
• 401(k) retirement plan with employer match.
• Medical, dental, and vision coverage.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.