Program Assistant - Ontario

About the role

Make a difference in the life of a young person as a Program Assistant in the Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10-21 avoid hospitalizations and out-of-home placements. The team will work to provide skills and support to meet the needs of youth and families to overcome challenges. The program assistant serves as a non-clinical staff that uses a range of administrative assistant skills to keep the team organized and focused on providing high-quality care.

On‑site, in‑office position.

Responsibilities

• Maintaining accurate and up to date logs and case records in the agency Electronic Health Record (EHR)
• Serve as a frontline representative for Youth ACT participants, families, and supports, via phone, email, and in person communication
• Support team with care/case coordination
• Remain engaged and informed by attending daily team meetings and take notes of the meeting for the team
• Attend specialized training in the Youth ACT model
• Take initiative, work independently
• Support the team in needed tasks which could include placing calls, scheduling appointments, syncing calendars, running errands, etc.
• Performing reception and other office duties that are needed
• Completing quality call backs to ensure services provided are consistent with Youth ACT model

Requirements

• High School Diploma required
• Associates Degree in related field preferred
• 1 year of administrative assistant service
• Driver's License and ability to maintain insurability throughout employment required

Benefits

• Student Loan and Tuition Reimbursement
• Employee Assistance Program
• Employee Discounts at the Southern Tier Community Center
• Opportunities for Professional Development
• Agency-Paid CEUs, License Prep Course, and License Exam
• 403(b) with 6% employer contribution
• PTO plus 9 paid holidays
• Childcare Reimbursement
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
• Life Insurance

Pay

$19-21 an hour