Program Assistant I

The University of South Dakota Business Office is seeking a detail-oriented and customer-focused professional to join our team. This position plays a key role in supporting the University’s financial operations by performing a variety of accounting and transactional duties while ensuring the accuracy, integrity, and timely processing of financial information. In this role, you will primarily support accounts receivable, student accounts, and front-line customer service functions, serving as an important resource for students, faculty, staff, and external customers.

Responsibilities

• Process and maintain accounts receivable transactions with a high level of accuracy.
• Assist with student account inquiries and related financial processes.
• Provide professional, responsive customer service to students, faculty, staff, and external customers.

Qualifications

• Employee must be authorized to work in the United States. This position is not eligible for sponsorship.

Preferred Qualifications & Skills

• Strong customer service and interpersonal communication skills.
• Knowledge of accounting principles and financial transaction processing.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities while maintaining accuracy.
• Experience working with Banner or similar enterprise financial systems preferred.

Pay

Starting rate of pay $21.41; based on qualifications and internal equity.

Schedule

• 12-month term appointment.
• 100% appointment (full-time).
• Work hours: 8:00 AM – 5:00 PM.

Working Conditions

• Office environment.
• Cognitive requirements: Comprehend, memory, perform calculations, reading, reasoning, verbal communication, written communication.
• Physical requirements: Fine finger manipulation (e.g., keyboarding).