Program Assistant I

Join the College of Nursing in Rapid City, South Dakota, and become an essential member of our Undergraduate Nursing team. The College of Nursing is recognized as a Center of Excellence in Nursing Education by the National League for Nursing, with a long history of exceptional nursing education, innovation, and achievement across graduate, undergraduate, and continuing education programs. Must be authorized to work in the U.S.; sponsorship is not available for this position.

Responsibilities

• Provides administrative support for the academic programs and day-to-day operations of the College of Nursing Rapid City site.
• Serves as the primary point of contact for the Rapid City location, collaborating with Academic Shared Services, the Director of Nursing Operations, and the College of Nursing Dean’s Office to support accounting, hiring, purchasing, and other administrative functions.
• Supports testing center activities, including exam proctoring and scanning of completed examinations.
• Provides excellent customer service and operational support to faculty, staff, students, and campus partners.

Benefits

• Medical, dental, and flexible benefits.
• Retirement plans with 6% matching.
• 10 hours of annual leave and 9.34 hours of sick leave each month.
• Eleven paid holidays.
• Access to internal and state-sponsored training.
• Reduced tuition for state-supported courses at all State of South Dakota academic institutions.
• Relocation benefits available per university’s guidelines.

Knowledge, Skills & Abilities

Knowledge of:

• Principles and practices of public administration.
• South Dakota State University and Board of Regents policies and procedures.
• General administrative methods and processes, including human resources functions such as I-9 verification, interview scheduling, and onboarding support, and facilities management.
• Financial and business processes in collaboration with Academic Shared Services and the Director of Nursing Operations.
• Testing center procedures, operations, and best practices.

Skill & Ability to:

• Exercise independent judgement in evaluating situations and making decisions.
• Communicate information clearly, concisely, accurately, and efficiently.
• Plan and project future functional needs in terms of facilities, class operations, faculty support, events, and supplies.
• Interpret objectives and develop practical applications.
• Use Microsoft Office Suite applications.
• Manage confidential information.
• Provide customer service, responding to unique circumstances and directing inquiries to appropriate individuals.
• Learn and effectively use computer systems, software applications, and office equipment.

Requirements

• Valid driver’s license or ability to obtain within 30 days of hire.