PROGRAM ASSISTANT

About the Role

This role provides administrative, reception, and coordination support to facilitate the effective operation of the office within an ACT Team. It is an on-site position in Jamaica, Queens.

Schedule

Monday through Friday, 9 AM to 5 PM.

Responsibilities

• Data entry, answering phones and relaying accurate messages.
• Maintains upkeep of daily and monthly clinical white boards with necessary and updated information for visits, medications, hospitalizations, etc.
• Works closely with the Team Leader to submit monthly billing, updating daily contact sheets, and tracking Medicaid enrollment.
• Assists with conducting diligent searches for missing clients.
• Assists with conducting health insurance eligibility checks and ensuring accurate updated information is entered in the electronic medical record and on billing spreadsheet.
• Provides team with information about consumer’s status with Medicaid Managed Care Organizations (MCOs), spend-downs, and inactive health insurance status.
• Supports Team Leader, staff, and psychiatrist in communication with Managed Care Organizations, ensuring documentation is faxed and transmitted to MCOs to authorize services and medications.
• Manages service dollar petty cash account in accordance with PCMH policy and procedures for distribution and reconciliation of OMNY Cards, cash, and gift cards for consumer purchases.
• Manages staff petty cash and OMNY Card distribution.
• Submits electronic check requests for the program.
• Maintains ACT Team vehicle log.