Program Analyst - Data Security

About the role

The role demands the interaction with both business leaders and technical staff at large-scale enterprises to drive a stronger information protection and compliance posture. The individual will lead the ongoing implementation of the Proofpoint Information Protection Suite of products. The implementation life cycle will include clarifying customer objectives and determining how to best leverage the product functionality to meet the customer needs, recommending configuration options and policies, configuring products, assisting with testing and monitoring, and product knowledge transfer.

Responsibilities

• Engage with our customers to understand their structure and workflow in order to become a trusted advisor
• Drive complex implementations while working side by side with the customers to meet their Information Protection security and compliance requirements
• Work with internal teams (e.g. engineering, sales, and product management) and external partners to ensure that customer requirements are well understood and tracked
• Cook up with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects
• Mentor other PCMS resources to help improve their technical knowledge, project management, and customer management skills based on your past experience

Requirements

• Define and document the best practice techniques, processes, templates, and architectures for use by the managed services team
• Knowledge of data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP
• Excellent written and verbal skills
• Strong knowledge in writing and understanding Regular Expressions (a plus)
• Must be comfortable with presenting and explaining technology to Senior Business Executives and people with high technical knowledge
• Ability to work independently, adapt quickly, and have a positive attitude
• Demonstrated experience in supporting Fortune 500 or other large customers

Qualifications

• 2+ years industry experience in a Professional Services Consulting or similar role, preferably within Data Loss Prevention
• Extensive knowledge and experience with Information Protection and Compliance
• Technical background in configuration of Dictionaries, RegEx, and Detector based logic

Skills

• Knowledge of data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP

Benefits

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Away days
• Paid volunteer days
• Three-week Work from Anywhere option

Pay

• Base Pay Ranges vary and depend on job-related knowledge, skills, and experience
• The actual offer will be based on the individual candidate
• The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee
• This role may be eligible for variable compensation and/or equity

Schedule

• Flexible work environment